InTown Suites Extended Stay Salt Lake City UT - Woods Cross

Good
Traveller Type: solo traveller

Very Poor
Traveller Type: young couple
  : I have no positive reviews for this specific hotel.
  : Probably one of the worst hotel stays I have ever experienced. One, when you book online you’re shown the premium renovated suites so that’s the room you’d expect to be getting right? Wrong. We were assigned our room that we booked for 1 week, the second we walked into the room our jaws dropped. It looked like a completely different place, NOTHING like the pictures on their website, literally nothing. We had went down to address this with the front desk staff and were told “oh those suites on the website are our premium suites, the room you got we don’t have displayed on our website.” Total scam, however we had no other option but to stay. We upgraded to the premium suite for $80 more a night because we we’re absolutely not going to stay in the original room given to us. Thinking it would be better, we walked in and our room and we were immediately hit with a strong smell of armpits and mildew. The bathroom floor boards are lifting and have water damage causing the horrible smell in the bathroom. We had to keep the light on with the fan the whole time just to keep airflow in there. We bought multiple air fresheners and nothing worked. On top of that we had no window screen only a stick to keep anyone coming in from outside which let mosquitoes in our room at night. It was disgusting and such a horrible stay. We couldn’t bare to stay there the whole week we left 2 days earlier without saying a thing. I would NEVER recommend this hotel, not even to my worst enemy. Save your money and GO SOMEWHERE ELSE. Pictures show the website photos compared to the first room we were given.

Very Poor
Traveller Type: young couple
  : The manager was very very ignorant and very inconsiderate

Very Good
Traveller Type: review category business travellers
  : I run cranes. I make my money on the road. When I settle in for a gig, my room has basically gotta be my de facto HOME for a month to a YEAR or more. And it's GOTTA have a kitchenette so I dont have to live on "road food". This place covered all the basics. And was six minutes from the jobsite. NO complaints.
  : What part of "no complaints" did you miss?

Very Poor
Traveller Type: Traveling as Couple
  : I have no positive reviews for this specific hotel.
  : Probably one of the worst hotel stays I have ever experienced. One, when you book online youre shown the premium renovated suites so thats the room youd expect to be getting right? Wrong. We were assigned our room that we booked for 1 week, the second we walked into the room our jaws dropped. It looked like a completely different place, NOTHING like the pictures on their website, literally nothing. We had went down to address this with the front desk staff and were told oh those suites on the website are our premium suites, the room you got we dont have displayed on our website. Total scam, however we had no other option but to stay. We upgraded to the premium suite for $80 more a night because we were absolutely not going to stay in the original room given to us. Thinking it would be better, we walked in and our room and we were immediately hit with a strong smell of armpits and mildew. The bathroom floor boards are lifting and have water damage causing the horrible smell in the bathroom. We had to keep the light on with the fan the whole time just to keep airflow in there. We bought multiple air fresheners and nothing worked. On top of that we had no window screen only a stick to keep anyone coming in from outside which let mosquitoes in our room at night. It was disgusting and such a horrible stay. We couldnt bare to stay there the whole week we left 2 days earlier without saying a thing. I would NEVER recommend this hotel, not even to my worst enemy. Save your money and GO SOMEWHERE ELSE. Pictures show the website photos compared to the first room we were given.