Econo Lodge Winslow I-40

Very Poor
Traveller Type: Business Traveler
  : I was charged twice for my room and the property doesnt want to reimburse the overcharge

Fair
Traveller Type: Business Traveler
  : Well, an employee quit, so I waited for 2 hours to get into a room. After working 12 hours outside and getting to the hotel at 9pm. (which they knew I was a late check-in) exhausted and wanting to shower and get food I had to sit in lobby for 2 hrs trying to figure out what to do. I had no idea that an employee quit. I only found out because after waiting for 20 minutes, something could be wrong. I called the Winslow police department because what if someone had died or was hurt, etc. Well, another guest came in at the same time and told me the employee that was there at 7pm was upset and disrespectful and let him know she was quitting after helping him. Anyways police show up and apparently know a couple of the employees. They help us and let us know that the next employee comes in at 11pm. The arrived about 1120pm. THE EMPLOYEE WHO SHOWED UP WAS AWESOME AND GOT US OUR ROOMS IMMEDIATELY. I HOPE HE IS RECOGNIZED AND THANKED BECAUSE IM NOT TO SURE IT WAS HIS SHIFT. ANYWAYS, I APPRECIATED HIM VERY MUCH!I am, however, very upset that I wasn't offered a free night or a huge discount. My time was very valuable, and I was exhausted and I couldn't wait to take a shower and get food. I could barely keep my eyes open. I was extremely upset.

Very Poor
Traveller Type: Solo Traveler
  : I checked in on Friday night and in the closet was one to two days of trash in the closet. On Saturday morning I went down to the front desk and ask the front desk clerk to have it removed. She told me she would have housekeeping take care in which is was NEVER removed.

Disappointing
Traveller Type: Business Traveler
  : They did not have continental breakfast which is huge for business travelers, most mornings the coffee wasnt out or it was cold when they put it out and the whole week I was there no one came to clean my room or change out toiletries/ trash.

Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Solo Traveler
  : Wi-Fi password would not work on any of my equipment even though it was correct password, reception said they would look into it. No breakfast provided. Had microwave and fridge so was able to have a hot evening meal. Close to town,always found Williams a nice place. Very close to main motorway and town. Careful about getting a takeaway Pizza a very basic small pizza was over $20.

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type:

Wonderful
Traveller Type: Solo Traveler
  : Staff was friendly & accommodating

Good
Traveller Type: Traveling as Couple
  : It was inexpensive.
  : We only wanted a clean bed and shower but that was asking too much.