Riverview Suites at Water Street Center

Disappointing
Traveller Type: Couple
  : Location was great for viewing fireworks that were part of Azalea Festival.The Hilton did allow you to use their exercise facilities, which were located a block away.
  : Suite 405 turned out to be privately owned but managed by the Hilton. The unit we were in was furnished with items apparently rescued from a warehouse of damaged hotel furniture: bed was extremely soft and lumpy, couch was equally soft and sagged in the middle, drawer pulls literally fell off in your hand when you tried to open the drawer - of course you could screw them back in but they fell off again the next time, one of the two matching console tables was too long for the wall it was placed against. There was no on site parking, you had to park at The Hilton and walk a block to the Riverview Suites which made for interesting unloading of luggage. The first morning we were there the toilet overflowed, although the Hilton sent staff down immediately to fix it, the bathroom was flooded and we used bath towels to keep it from flooding into the hall. A plunger was stored under the sink but it was too large to work effectively although it appeared to have been used before. The haridryer was in the same cabinet with the dirty plunger ...neither were bagged. Yuk!