Executive Inn and Suites Waxahachie

Good
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : Front staff was friendly and helpful at first when checking in. No issues until he changed his whole deminer after not wanting the rooms he provided. Because they were so BAD! That's what we get for trying to save on a room.
  : Once we went into our 1st room AC was not turned on, so it was very hot. Beds had dust all over like the room had not been touched in month. The smell walking in was so disgusting. After looking around there was mold everywhere all on the desk and on the rolling chair. It was green and powdery like; you could wipe your finger on the surface, and it was thick. We then ask to see the other room and told him the situation. That's when he got an attitude rolled his eyes said there was no mold - gave us a new room to LOOK at after loading our stuff back up and our four kids we went to look at the new room - again AC was off, still a bad smell but not as bad as the other room. We then tried to turn on the two TVs and they would not turn on; after messing with the outlet - we then decided we would just cancel, get a refund and look somewhere else. We were already running late for a party. Went back to front desk to give him the key and asked for a refund said he would not refund us just for TVs not working - I stated it was the first room that took us back. And then stated he couldn't refund because it was past the time limit to do a refund. Said to call booking.com so they could help us. Left and will NEVER go back or EVER recommend EVER.

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: family with young children
  : Not being bothered Quite
  : Not clean Bugs

Fair
Traveller Type: solo traveller

Disappointing
Traveller Type: family with young children
  : Location put us within a short drive to our destination. Staff in the morning was easy to work with as we changed our plans.
  : The pictures of the facilities are dated as they are now the grounds are now overgrown and in a state of disrepair. While the rooms were as clean as they could be, there were signs of various repair needed. Staff in the evening was constantly stating how bad the motel was managed. I tend to agree with him a bit from what we saw, but should they be so bold in stating it?

Very Poor
Traveller Type: family with young children
  : It was well lit
  : The room had a musty smell, and our sheets had blood

Very Poor
Traveller Type: young couple
  : Some what close to my job
  : Rooms was smelling so bad in dirty sheets bed cover was so bad bathroom look like it’s never been cleaned I always bring my bleach and cleaner plus soap power to wash sheets in covers I have had enough this place needs upgraded no breakfast area it needs serious help the sewer problem on the right side of the property don’t just read this the room needs to be cleaned right before a customer comes in the company is losing money due to this problem this can be a great place if it was cleaned right

Fair
Traveller Type: review category business travellers
  : Mini fridge in room was nice and high ceilings
  : Wi-fi was in and out all night long, absolutely no service from my phone throughout the stay.

Poor
Traveller Type: family with young children
  : The only bright spot was the air was cold in a summer heat.
  : No breakfast was available, the room had an odor, the furniture was outdated, the linen was very discolored , the bathroom was too small. We didn’t fell safe