Boarders Inn & Suites by Cobblestone Hotels in Waukon

Wonderful
Traveller Type: Traveling as Couple
  : OK, Could use a bit more of a selection
  : Need to be updated a bit

Disappointing
Traveller Type: Traveling as Couple
  : Low average breakfast.
  : Limited selection

Poor
Traveller Type: Family with Young Children

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple
  : The manager was a great guy. We had an issue with our air conditioner. He came in and attempted to fix it. He allowed us to change rooms. We slept excellent in the new room provided.
  : There was some sort of confusion. One of the staff members claimed that our checkout was on June 27 when in fact it was the 28th. She said she called me numerous times and left messages on my phone while we were out touring. When I returned I told her we were staying until the 28th and had in fact paid already. She said no you are only here until the 27th. I showed her my Booking.com confirmation and I also showed her my phone which indicated I neither received any phone calls from the hotel and no voice messages. She finally said there must be some miscommunication between Booking.com and their system. Problem was resolved but I am concerned the trust factor of her claim she called me numerous times and left voice messages when in fact we had no calls or voice messages. I will have to make sure I am not double charged. I had her verify that she had my correct phone number.

Pleasant
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Business Traveler
  : Location and set up of rooms
  : Loud. Breakfast could be better. My room didn't lock

Good
Traveller Type: Traveling as Couple
  : It was ok..... location was fine.
  : A little bit better breakfast... more variety of cereal.... some non sugar cereal would be nice.