Diablo Mountain Inn Walnut Creek

Policies

No special conditions apply for groups.

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for US$10 per person per stay when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Diablo Mountain Inn Walnut Creek in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
If cancelled before 1 day prior to arrival, the property will refund the deposit minus a cancellation fee.

Full pre-payment is required at time of reservation. We will charge your card immediately upon receiving your reservation. If your credit card is declined, your reservation is not guaranteed by the hotel until you provide a new valid credit card. No exceptions.

Changes to the reservation are also not permitted in addition to it being non-refundable. If checking in later than 21:00, please call the hotel before arrival.

A deposit fee will be required at check in. Guests must present the same credit card that was used to make the reservation at the time of check in.

Group Bookings not allowed which includes more than 2 separate bookings by same guest or more than 3 rooms booked on single reservation.