Hilton Garden Inn Waldorf

Pleasant
Traveller Type: Business Traveler
  : Friendly Staff
  : It said online breakfast included and there is pool & Jacuzzi in the hotel. But there was no breakfast included and the spa was closed!

Good
Traveller Type: young couple
  : Convenience . Hotel Clerk Ella was extremely helpful and nice.
  : Didn’t catch her name but the lady working the bar and restaurant seemed to get extremely annoyed when someone sit down at a table to order. She was very rude.

Disappointing
Traveller Type: young couple
  : I WASN'T NOTIFIED TAT THE SWIMMING POOL WAS CLOSE UNTIL I ARRIVIEDTHE BATHROOM WASN'T CLEANRUST WAS IN THE BATHROOM

Poor
Traveller Type: solo traveller
  : The staff was kind, the room was clean. I wouldn't say that there's anything I particularly noticed and liked about my stay. It's what you would expect from a hotel room of this price, definitely still over priced though. the incidental fee for the room made it so that I didn't have enough money left in my bank account to eat.
  : The Price, the room seemed like just a normal hotel room nothing special so why is it 216$ after incidental fees. They provide 3 pillows are all too soft, I need some firmness to my pillow or else I can't fall asleep and I couldn't at this hotel. I stayed up very late the night before I arrived packing my bag and I was exhausted. I came here to meet my long distance girlfriend, but instead she stood me up so there was no point in me getting a room with a king bed. But it was too late at that point. So I got 4 hours of sleep before leaving for Maryland and less than 1 hour of sleep in the hotel due to the pillows before leaving to go back to Virginia. If you're traveling to the hotel from the Amtrak station nearby in Alexandria uber prices are very costly. So I was on the train with all my money planned and budgeted out so ik I would have some money left to get back, but after paying for my uber to the hotel which was costly, then the room and incidental fee, which made it so that once I got to my room I had about 65$ left to my name and I still had to schedule an uber for the morning back to the Amtrak station to get back to Virginia. Which left me with only 21$ after so I couldn't eat aside from a donut I had brought with me. I've heard the hotels food is good but I didn't get the fortune to get anything. Sorry for the negative review but hopefully this puts things into perspective. Overall, for me it was a complete waste of my time and my money, if there was any way to get a refund I would.

Very Good
Traveller Type: young couple
  : I’m still waiting for the pool to open up and I rather be able to tap my card instead of swiping or inserting it for payment

Very Poor
Traveller Type: family with young children
  : Nothing!
  : The staff was rude . I didn't get the room I paid for. I paid for 2 double beds and hot a king a very uncomfortable pull out sofa. Only 2 towels . No extra blankets or pillows for the pull out bed. I will never book through booking.com or the Hilton again. Absolutely

Poor
Traveller Type: young couple
  : Staff were nice.
  : Room smelled like industrial strength bug spray and chemicals. Sheets seemed like someone else stayed and they just straightened them out. Shower was old with mold everywhere. The only coffee available in the room was decaf. The thermostat on the wall had a broken display so you couldn’t see the temp you were setting it to. The tv remote did not work.

Fair
Traveller Type: Traveling as Couple
  : It's location.
  : The room phone didn't work and finding a hair in my food.

Very Good
Traveller Type: family with young children

Fair
Traveller Type: group
  : Located
  : The bathroom had a tub of tooth paste left from another guest.. it was used and was in the shower.. I wasn’t sure if the bathroom was clean.