Volcano Forest Inn

Good
Traveller Type:

Poor
Traveller Type: Traveling as Couple
  : Well maintained road into the facility. The room was quite large. The no contact self check in and check out was nice and did give you a sense of privacy at first, but very quickly you begin to wonder if that's just because the owner simply doesn't want to deal with people. After a while, you even begin to feel like Big Brother was always watching.
  : Tons of little extra fees. Thankfully we were able to navigate them and not incur anything ridiculous. A $60 standard cleaning fee - it's BS, but I get that it's the norm in many cases. However, you'd expect to get a clean room if everyone is having to pay this extra fee - milk stains on the walls, *countless* areas of the walls that were patched and not repainted, bathroom faucets with toothpaste spittle all over, a bathroom mirror straight from a 1950s Bates Motel style room, similarly with toothpaste and other stains... But if you drag dirt into the building with you, that's an extra fee. Don't turn off the lights? Extra fee. Use a dish or the coffee maker in the shared and unkempt kitchen without cleaning the entire kitchen after? More fees. Don't lock the doors when you leave? $$$. (The door thing makes sense when you see the layout of the facility, but it adds to the overall point that I'll get to in a moment) Need to contact the owner with a problem after 8? That'll cost you. Look, I get that this isn't a hotel. I expect that there is an extra level of respect and courtesy that is required of all guests. This is a private property, after all. But when you add all of these things together, it gives you an experience like they are doing *you* a favor by letting you stay there. We felt like we were on pins and needles the entire time, and we weren't even there for 24 hours. I was afraid of throwing things away because I'd be charged a waste removal fee. I pricked my finger at one point on something sharp in my luggage and was actually terrified that I would be charged a biohazard fee because of the tissue I left in the trash with 3 drops of blood on it. And what do you get for these sacrifices? An aging, outdated building that isn't kept up with, beds from the 80s, linens from the 60s, cameras in your face at every turn, and an overwhleming sense of dread.

Fair
Traveller Type: Family with Young Children
  : Good location
  : Smell so bad and water fountain water tasted weird

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Perfect starting point for the Volcano Park, only 5 minutes from the entrance but literally in the forest so very quiet. Restaurants and shops within 5 minutes by car. The Lodge has a very well equipped kitchen available if you want to prepare your food by yourself. Jon the host ensures that the whole Inn is always very clean and tidy and he is also very helpful when you need anything.

Good
Traveller Type:
  : location is great. 2 min drive to the Volcano NP. The facility is also clean and spacious.
  : The house is rather old, electricity circuit cannt handle multiple appliance.

Fair
Traveller Type: Traveling as Couple
  : Location and the nice big room.
  : No staff, you had to make your coffee and wash your dishes. The kitchen needed a deep cleaning. Breakfast was a nut bar and a roll in a cellophane wrapper.

Disappointing
Traveller Type: Family with Young Children
  : location, spacious room
  : The TV is quite small, the bed set feels extremely old and isn't warm enough, the breakfast is limited, the lighting is inadequate, the driveway is too long, and it gets very cold at night. Additionally, although the original price was for four adults, we were charged an extra $60 for bringing two young kids; if we hadn't paid the additional fee, we wouldn't have been allowed to stay. I want to clarify that my review is an honest representation of my experience at the hotel. I believe in providing genuine feedback to assist both the management and future guests. My intention is not to retaliate but to offer constructive insights based on my observations during my stay. Initially, we mistakenly went to the Volcano Inn, located 1.2 miles away. Its name is very similar to Volcano Forest Inn. The Volcano Inn offers hot tubs, a delightful public dining area, and more competitive pricing. Additionally, there's a food truck selling Thai cuisine at the entrance. Importantly, it's kid-friendly with no additional charges. I would recommend the Volcano Inn if you're looking for amenities like a hot tub, a pleasant breakfast, or if you're traveling with kids.

Pleasant
Traveller Type: Traveling as Couple
  : Great location. Huge room. Convenient full kitchen with breakfast included.
  : It was very musty, dank, weird smells. The hallways echo. It was super cold and the plug in heater took most of the night to finally heat the room.

Good
Traveller Type: Family with Young Children