Donner Lake Village

Policies

WiFi is available in the hotel rooms and is free of charge.

Free public parking is possible on site (reservation is needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
The units do not have air conditioning; however, box fans are available upon request.

The docks available on a first come, first serve basis. Registration, Insurance, and a dockage fee per night are required at the time of check-in should a slip be available. Additional limited parking across the street is available for excess trailers. The marina next door has seasonal rentals available for water activities.

Please note: Check-in time is 16:00. Please note that during high occupancy times such as weekends, holidays and special events check-in time may be 17:00. Sister property is open 24/7 to assist with any late check-ins. Front desk will contact guests by phone or email with check-in instructions before leaving for the day. Front desk will be open later during those high occupancy times.

Many room types are located on the ground floor and upper level. Room requests are not guaranteed and must be requested in advance of the guests arrival.

Please note a lift is not offered at the property. Daily housekeeping services are not offered. Only departure cleans are available.