Mountain Road Resort

Poor
Traveller Type: family with young children
  : I like the location because it was close to the lacrosse tournament and the water temp was good.
  : Everything! It was dirty, smelly, old, no pool, it appears like owner isn't maintaining the place at all, no creamer for coffee, outlets in wall were to loose to hold charger cable, lighting was bad, tv was very small, pillows and beds where old, AC didn't function and spiders and bugs in the room. Tennis court was not maintained, ownership sent email out day before using the excuse that the facilities were under construction and that was why the pool was out and etc... there were no signs of construction anywhere. the place was a total crap hole in my opinion. We only stayed cause we made our reservations 6 months earlier for this tournament and there was no other place available. The shower head leaked water and made an extremely load squeeling nose.

Pleasant
Traveller Type: solo traveller
  : Reception not open on arrival. Key left in envelope on door.Note said Reception would open at 8am for breakfast. Didn’t open and I left at 8:30 without ever meeting any staff.

Disappointing
Traveller Type: young couple
  : When on sight manager appeared, she was helpful, but could not do much to help because property should be closed for renovations.
  : No one was in the office when we arrived. Room was difficult to find and on second floor. No elevator. We had tons of luggage . No internet. No breakfast. Room smelled mildewy. Fireplace didn't work.

Poor
Traveller Type: young couple
  : The motel was not open when we arrived! The posted telephone numbers were not answered. We were a thousand miles from home with no motel room.
  : No one to call or notify that the property was abandoned. Plus our credit card was charged for a room in a closed motel. We are very disappointed. Please give us a phone number to someone who speaks English!The Murphys

Fair
Traveller Type: family with young children
  : Location
  : The outdoor pool was broken and unavailable. The inside pool was working, but the pool liner was held up by electrical tape. The online pictures paint a very different picture than the reality. Drab and tired.

Okay
Traveller Type: family with young children

Poor
Traveller Type: young couple
  : No tea or coffee in our room on arrival and no one at reception. Very disappointing welcome, especially at 4pm. Carpet filthy. Extraction fan noisy.

Disappointing
Traveller Type: solo traveller
  : There was no one around. No printed information. Help line went to answerphone. A total shambles