Turning Leaf Furnished Townhomes

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : Room was very clean, facilities were adequate check in/out was super easy. Room was well supplied with with everything we could’ve possibly needed, even Q-tips.
  : Well I was a little bit confused/disappointed to learn that the pool/hot tub was actually located across the street at the fitness center. My son did enjoy it the next day but the booking.com description made me think it was on site. Seems that could be made a little bit clearer in the description.

Pleasant
Traveller Type: group
  : Loved the privacy. Nice having a kitchen.
  : The description I printed from the internet specifically stated “entire unit is on one floor”, which definitely was not the case. Was extremely disappointed that the bedroom was upstairs!!

Good
Traveller Type: with friends

Very Good
Traveller Type: family with young children
  : good location
  : difficult to contact staff

Very Poor
Traveller Type: young couple
  : The outside of the complex was clean.
  : When we walked in the townhouse the smell of stale cigarettes hits you. We read your comment section prior to making our reservation. A Guest stated the room smelled of cigarette stink. You basically called him a liar by announcing that all units are are non-smoking. Upon our arrival we read your notice on the bulletin board telling us that we might notice stinky horrible old cigarette residue inside our unit. The screen in the window, in the upstairs bedroom smelled of cigarettes really strong. Very clever and deceiving that you don't mention this stink problem on your website. The online pic of the pool was deceiving. The pool is a block away not on site. The noise from the street was loud. In the contract we signed it never said we would have to do wash our own sheets and strip the bed. We were there for 3 nights. We also were asked to empty the garbage cans. For the price we could have stayed in a nicer place and not had to do all the extra work and not had a smelly room. There was not a manager on site, you could reach them by phone. There was a note in the kitchen that said that if you are a good guest, you will write a good review. Very arrogant statement. I am a good guest it seemed very demanding. I do not need to prove I am a good guest. I will never say there again or recommend this place. I did notice the manager from turning leaf does answers concerns and also scolds customers for making negative comments. If you don’t correct the problems, you are not good at your position. The townhouse we were in needed a deep clean. We never complained about the accommodations because I saw he doesn’t respect his customers. It was too late to change our accommodations and everything was book up in town. Needs new management.

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : Super clean and spotless property. the rooms were very clean the place was quite and safe
  : liked every thing