Days Inn by Wyndham Southaven MS

Very Poor
Traveller Type: family with young children
  : I stayed in room 218. A non-smoking king Bed. We the room it was nice enough but it was so hot in there. The air was completely turned off on the last day of July in Mississippi. We turned on the air and left. Cameback a few hours later. And our floor was flooded. I took off my shoes and water soaked through my socks. We went downstairs and told the night desk person. He tried to mop it up the best he could.. put it was too much water. So apologized. Said they were fully booked with no more rooms to switch us to.. I saidI ok. I was very nice about it. When I went to check out. I was doing the nice and cordious thing to remind the front deck of this problem. In the meantime, I had gotten cold in the room that morning. And turn the air just on fan. So because of the water on the floor. And hot heat it smells so musty in there. . The front deck clerk worker. When I told him about the flood in my room. He acted like he had no knowledge of the situation and ran up my caring a my of seconds. Hollering, I was smoking in a non-smoking room. And he was calling the cops. I told him no, I didn't and went on my way. I never once. Asked for a discount or a refund for swimming in a pond in my room. And this is how I am treated. Then I was charged 250 to my card.. extra. Because the very upset guy. Is Mad the hotel is leaking. I am not happy at all. I'm very disappointed. And