Berry Hill

Wonderful
Traveller Type: Business Traveler

Poor
Traveller Type: Solo Traveler
  : The historic site is very attractive. The antique bed is very comfy and cool. The bathroom is very big and clean. Staff were all very friendly (but needs more system training. See my dislikes below)
  : I am very mad at they double charged my room fee but no one know how to fix that. I pre-paid everything at Booking.com, but I was still charged what I paid at Booking.com on by bill when I checked out. All the staff were very nice and friendly, but no one is familiar with the system. The front desk lady promised me that I won't be double charged. Later when I see that charge on my credit card bill, I called them and they said they will refund it to me. AND THEY PUT A NEW CHARGE AGAIN! I understand people sometimes makes mistakes, but I am very mad at I have to call them four days in a row to fix this. It's been a week and I still haven't get the refund when I am writing this message. My tip is: DO NOT pre-pay anything. Just simply pay your nightly rate to the hotel when checking out. DO NOT leave any incentives on your room tab. If you order any extra stuff, pay it off immediately The staff can get very confused in their billing system. Just make it as easy as you can for them. Breakfast is too 'continental'. Coffee was ran out but never got refilled.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Solo Traveler
  : The hundreds of acres of land are unfathomable and enormous. Walking the grounds was terrific and had me in awe. The main house is positioned proudly at the end of a beautiful tree lined drive. You cannot help but be mesmerized by the history and grandeur of the property.
  : A lot of the amenities are closed on Sundays but for this reason it is not very busy and a good time to visit for a quiet getaway

Disappointing
Traveller Type: Traveling as Couple
  : We enjoy the piece and quiet.
  : Our room was not clean and had items left from previous guests and trash and the pool house was always locked.

Wonderful
Traveller Type: Solo Traveler
  : Great getaway for a weekend where you don't really want to do anything. Gorgeous grounds, great room, great dining options without ever leaving.
  : The pool was closed for maintenance, but that's not really their fault.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : For a Continental breakfast was very good
  : Nothing not to like

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Beautiful and picturesque. Just a beautiful site. I loved the history and that it was provided in detail. Enjoyed walking the grounds and enjoyed the on site dining.
  : It wasn't clear to me when booking that the room I booked didn't have a balcony. I had to upgrade at the facility after checking in and realizing. Thankfully the staff was accommodating and helpful and a balcony room was available.,