Cascade #154

Very Good
Traveller Type: Business Traveler
  : Place was clean
  : Maser bedroom does not have any privacy. The master bedroom takes the second floor and its open to the downstairs. Also there is not door that can be locked. This place is not good if you want privacy and have kids. Cost per night was high

Poor
Traveller Type: Family with Young Children
  : Location is great. Can ride a shuttle to purgatory resort. Mattress is upper bedroom was comfortable.
  : Bottom bunk bed was broken. They didn't reach out to try and fix it until 4pm the night before we were leaving (2 days after they were notified). I didn't get the message bc we were off grid until later. But by then we had already rigged it ourselves because well we had to sleep there. They only left 1 Firestarter for a 4 night stay. The lighters they left were empty (thankfully we had one we use for camping in the car). Oven turns itself off, I am unclear why. But while cooking I kept coming back to an off oven. Finally stood over it to turn it back on. They only put out 2 small containers of shampoo and conditioner, for 7 people for 4 nights... so definitely bring your own. They at least left one dishwasher pod per day. 270 dollar cleaning fee and they want you to strip beds, take out garbage, start the laundry... it's crazy. I have moved away from using other rental platforms and didn't know this was a contracted vicasa listing or I probably wouldn't have booked it. I was not impressed with their customer service. After I booked I got a link and saw who it was through but nonrefundable so stuck... and then I started looking at the reviews and thought I would hope for the best. Sadly other reviews were right. It was warm and a good location but that's it. And the directions or lack thereof to find it was awful. Had to call the resort and they were looking at an old paper map trying to help me locate the right building. Finally found it after driving around in the dark for 45 min. Sigh. But again, location was good... just wish the bed hadn't been broken making my daughter's uncomfortable and miserable. Oh and it's not really 2 rooms. The master is an open loft above the living area. So there's really only one room and no way to put kids to bed and watch a movie or anything bc you can here everything. Should specify its an open loft.