Community Court Motel

Very Poor
Traveller Type: family with young children
  : My family and I were left without a room and had to scramble to find another place to stay, even though we had paid in advance for this one. We were spending the day at Six Flags and decided we were having a great time and wanted to return to the water park the following day. I booked this room anticipating a nice evening and dinner in Saratoga Springs. After completing the booking via this app, I received a message from the motel on both the app and via text message stating that I needed to let the office know if we would be arriving after 7:00 p.m., as they do not typically staff the office after that time (this is different from what is written on their information page, but ok). It also said that I needed to do this before 2:00 p.m. in order to guarantee our room and pre-register (again?) with them on their registration management app called Hive-O. I also had to send a photo image of my driver's license. So, I'm trying to do all this while standing in line for rides and not enjoying the process at all. I can barely see my phone and am killing my battery while trying to advance in line and fumble with my ID and camera. I finally completed this annoying step. It was already after 2pm when I made the reservation. Knowing we wouldn't be leaving the amusement park before 7:00 p.m., I called the office to let them know, however there was no answer. I responded to the text message I received and through the Booking.com app that my family and I would arrive between 7:30 and 8:00 p.m. I received a text message back that simply said "default help message". Hoping this was at least an acknowledgement that my message was received, and tired of dealing with this convoluted process, I went about enjoying the rest of the day with my family. As we were leaving the park and headed to our car I attempted to call the office once more with no answer.

Good
Traveller Type: group

Pleasant
Traveller Type: solo traveller
  : Location and staff
  : The remodeling was not finished

Disappointing
Traveller Type: young couple
  : Staff appeared helpful.
  : Bad wifi connection, place needs renovation, someone else’s boxer shorts folded into the bedsheets, couldn’t use the shower because it was off putting (old dirty tiles), musty room smell, dust accumulation in ac unit, room door did not lock from inside, bad value for money! $130 a night for that.

Good
Traveller Type: young couple
  : The bathroom was in rough shape, could use updates

Poor
Traveller Type: young couple
  : The location is the only good thing about this property. You could walk anywhere but the room was not secure so I still had to take my cars keys with me everywhere I went. The current structure should be razed, there is no rehabbing possible to make this motel comparable to other properties in the area.
  : Property is not staffed, except at check in. Room was damp and unventilated. Heat was off for the season but it was cold during my stay. Bedding was stained, bottom sheet was on a bare mattress/ no mattress protector. The remodel of the room was done with poor materials that were already worn out. Bathroom has multiple layers of caulking which is impossible to keep clean and rickety stained 10 dollar Home Depot sink base that could easily be replaced but was not. The exterior door barely latched and daylight could be seen between door and casement, no chain. Anyone could push through that door if they wanted to. Based on how loose the door plate was, this has probably happened. Locked valuables in glove compartment of my car and made sure not to leave keys in the room.

Wonderful
Traveller Type: group