Casa Tripgogo

Very Poor
Traveller Type: solo traveller
  : Staff is EXTREMELY rude and unprofessional. One worker offered me to take my luggage to my room then demanded a tip. The same worker was shirtless and shoeless while taking me to my room. Everything was disgusting. It's nothing like the photos AT ALL!!! The whole bathroom was clogged, everything was completely dirty and old fashion and all door locks did not work. Horrible place to stay at.
  : Staff is EXTREMELY rude and unprofessional. One worker offered me to take my luggage to my room then demanded a tip. The same worker was shirtless and shoeless while taking me to my room. Everything was disgusting. It's nothing like the photos AT ALL!!! The whole bathroom was clogged, everything was completely dirty and old fashion and all door locks did not work. Horrible place to stay at.

Poor
Traveller Type: solo traveller
  : ( the pictures are so far from reality, and the check in was so confusing, and I had to wait like 15 minutes until actually someone call me and gave me instructions about how to get tye keys! The doors are falling apart and It was EXTREMELY dirty! I had to.clean it myself when I got there!
  : The location is amazing ( walking distance from everything

Poor
Traveller Type: young couple
  : Location
  : Nothing

Very Poor
Traveller Type: solo traveller
  : Location . Staff Oscar and Eric were nice ams super helpful.
  : Very very dirty. It wasn’t like the pictures at all. You can’t relax… I understand that they are all houses, but it could still be clean

Fair
Traveller Type: family with young children
  : It was a great location in the heart of Old San Juan and one of the more affordable options available on short notice. It certainly had... character, and in that respect was much more memorable than your basic hotel. The owner was quirky and had an adorable french bulldog. The skylight of the room was nice and had a chorus of coqui frogs around it to lull us to sleep. Mini fridge, TV, and AC all worked great. One of the few places we stayed that had the AC turned on for our arrival which is a nice welcome.
  : The host of the property never answered a single message on Booking.com, so make sure to get his phone number as the property is unmarked and seemingly the only way to get in is if you call him once you arrive. He will then ask you to text instead, and then once you do he will call you back... a strange order of operations. We had to wait 10 minutes for him to finish walking his dog and got to listen to him whistle on speaker phone as he approached, lol. We paid for a room with a private bathroom and were very thankful for it because some of the public ones reeked of urine. It was kind of bizarre that he proceeded to show us these less cleanly bathrooms as optional alternatives to our own, private bath. He may have just been going through the motions? The linens were clean but the floors and other surfaces were pretty dirty. When you leave you place a padlock on your door, but the metal hook screwed into our doorframe that is supposed to secure the door could easily be pulled out, making our room essentially open while we were out. While in the room you have a to use a sliding lock instead of the knob lock because that is also broken. There are also vents in the door that someone could easily force open and peek inside if they wish. It had some loose wiring around the outlets which was a bit nerve-wracking to have our toddler around. We asked about a crib which the listing said could be available upon request, but never received a reply about it, so don't count on one being there. It's not the worst place by any measure, it has a quirky charm, and I would be much kinder if it was considerably cheaper. The added fees really make a 1-night stay not quite worth the price, but I suppose you're paying for location more than anything. The upgrade to private bathroom and AC is worth it, however.

Pleasant
Traveller Type: young couple
  : This property was so close to everything . The roomwas very fresh and AC was brand new. The person I’m charge of check-in was so nice and attentive .
  : The property needs some upgrades im the restroom and some of the amenities.

Very Good
Traveller Type: solo traveller
  : The area is
  : Just bring a bug repellant because PR is a tropical island, and you can meet certain bugs, I was bitten but survived, but I would've loved this advice. Other than that, you will love it. The managers in the facility are friendly and eccentric. I loved my Stay for the price, I got lucky to meet the owner, I met lots of spots through him, I wouldn't have had the experience I had if I never would've not landed here.