House of Trestles

Disappointing
Traveller Type: review category business travellers

Very Poor
Traveller Type: solo traveller
  : Asked for refund and never received despite them saying they did it numerous times.

Very Poor
Traveller Type: Solo Traveler
  : Asked for refund and never received despite them saying they did it numerous times.

Wonderful
Traveller Type:
  : We stayed at the Trestles suite and for that price it was honestly great. It has two double big beds (one of the top of each other), that are spacious and very comfortable, and a double sofa bed. Kitchen and restrooms were clean and equipped with oven and fridge (cutlery and cooking materials had to be taken from the common kitchen though). We communicated with the staff by email, and they were responsive and very accommodating. In fact they let us postpone the trip because of a storm at no extra cost, and also tolerated a late checkout. Thanks!
  : There is no much ventilation in the room because the windows cannot be open as they are full glass facing the street. But other than that its really worth the price. The only down side are the common hostel facilities (common restrooms and kitchen). They could use a cleanup, its also a bit smelly, but we did not use them, so if you stay at the suite should be fine.

Wonderful
Traveller Type: group
  : We stayed at the Trestles suite and for that price it was honestly great. It has two double big beds (one of the top of each other), that are spacious and very comfortable, and a double sofa bed. Kitchen and restrooms were clean and equipped with oven and fridge (cutlery and cooking materials had to be taken from the common kitchen though). We communicated with the staff by email, and they were responsive and very accommodating. In fact they let us postpone the trip because of a storm at no extra cost, and also tolerated a late checkout. Thanks!
  : There is no much ventilation in the room because the windows cannot be open as they are full glass facing the street. But other than that its really worth the price. The only down side are the common hostel facilities (common restrooms and kitchen). They could use a cleanup, its also a bit smelly, but we did not use them, so if you stay at the suite should be fine.

Very Poor
Traveller Type: Solo Traveler
  : I was told I could not book as I was a Male even though they took payment. They later refunded me.

Very Poor
Traveller Type: solo traveller
  : I was told I could not book as I was a Male even though they took payment. They later refunded me.

Poor
Traveller Type: review category business travellers
  : Great location and interesting facility.
  : I reserved online and drove 50 miles through traffic. Nobody there at 7:45 with 8:00 closing times. Numerous calls to office were unanswered. Absolutely no employees there. A guest finally directed me to another number where the individual advised the dorm room was for women only. Is this even legal at a hostel theres days? When asked if I could car camp and use facilities, told emphatic no! No hospitality or concern for a traveler way inconvenienced to come there. Told don't bother coming back as they are changing their "business model". Asked for cancellation payment proof, took another follow up call to prove reservation cancelled. From the perspective of a 3rd generation La Jolla native and life long surfer, this was way uncool and the opposite of what I have encountered at any other hostel. Manager should be let go.

Poor
Traveller Type: Business Traveler
  : Great location and interesting facility.
  : I reserved online and drove 50 miles through traffic. Nobody there at 7:45 with 8:00 closing times. Numerous calls to office were unanswered. Absolutely no employees there. A guest finally directed me to another number where the individual advised the dorm room was for women only. Is this even legal at a hostel theres days? When asked if I could car camp and use facilities, told emphatic no! No hospitality or concern for a traveler way inconvenienced to come there. Told don't bother coming back as they are changing their "business model". Asked for cancellation payment proof, took another follow up call to prove reservation cancelled. From the perspective of a 3rd generation La Jolla native and life long surfer, this was way uncool and the opposite of what I have encountered at any other hostel. Manager should be let go.

Poor
Traveller Type: group
  : Location. That is all.
  : I was given the wrong room. Bathrooms in common areas were locked.