Comfort Inn Trolley Square

Fair
Traveller Type: solo traveller
  : Breakfast was fantastic, room was adequate and comfortable.
  : Parking was horrendous. After the spots for handicap and elite class customers were taken out of consideration, WAY too few spots remained for passenger vehicles. A large portion of the lot was consumed by oversized commercial trucks, primarily man-lift (bucket) trucks for multiple construction crews. Provisions should have been made for these industrial vehicles to park off-site, leaving the few spots in the lot not otherwise restricted available for passenger vehicles. No information about local services (eateries, drug stores, etc.) was available in the guest rooms, nor any reminders in the rooms as to the facilities/services available on the premises. Desk staff were grouchy and seemed to take offense when questioned about parking and the hordes of workers "socializing" in the parking lot in the evening hours.

Poor
Traveller Type: young couple
  : Nothing
  : Dirty, the bed and pillows were awful. I was afraid I was going to bring bed bugs home. It smelt horrible. Location was terrible. I didn’t feel safe in the area. Never again!!!

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : The room and facilties were clean. Breakfast selection was adequete.
  : There was great difficulty in using the room keycard and we had to literally slam the door with a great deal of strength to shut it. Parking was extremely limited due to construction vehicles using up parking spaces. Due to construction we were awoken much earlier than we would have liked.An earlier check in time would have been helpful for our party,