Hyatt Regency Grand Reserve Puerto Rico

Policies

When booking more than 9 rooms, different policies and additional supplements may apply.

WiFi is available in the hotel rooms and is free of charge.

Private parking is possible on site (reservation is not needed) and costs USD 16.72 per day.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 2 years old to 17 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please note, at check-in, guests must provide the credit card used to make the reservation.

Please note that people who want to use the spa facilities must be over 18 years old.