Hanalei Colony Resort

Policies

When booking more than 3 rooms, different policies and additional supplements may apply.
When booking for more than 6 persons, different policies and additional supplements may apply.

WiFi is available in the hotel rooms and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$50 per person per night when using an available extra bed.
No cots are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hanalei Colony Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
Our resort is open and currently welcoming guests to Kauai’s secluded north shore. Due to ongoing roadwork, we are anticipating limited hours for public access to Kuhio Highway at Mile Marker 1 thru Spring 2021.

Housekeeping service is provided every 3 days. Daily service is available upon request for a fee.

Please advise the property of party size and any special needs prior to date of arrival.

Guests arriving after 20:00 on Monday-Friday or 17:00 on Saturday-Sunday will find an envelope in a lock box at the Front Office entrance with room key and map.