Rose at the Beach

Good
Traveller Type: young couple

Good
Traveller Type: family with young children
  : Very cute House. Clean & well decorated. Great view from the Water facing decks. Updated technology and Wi-Fi for fast easy connectivity. Information in the unit had wring Wi-Fi name and password so make sure To check the arrival text they send out as that had the correct info.
  : 1) Absolutely horrible communication and experience with a Vacasa. Despite a 24 hour free cancelation policy that was in the email they Would not allow us to cancel 5 minutes after making the reservation so we had to re adjusted our entire schedule. 2) Advertised price was $101 but the actual price was $316 that is a massive discrepancy and I feel it was mis advertised and is very misleading. I understand there are local tourism fees and other fees added but trippling the price is excessive. 3) They had black tea and decaf coffee but what we wanted was Normal Coffee and Herbal tea. Had a Box of herbal tea but it was filled with old open black tea bags. Would have been nice to have some normal sugar packets in addition to all the artificial sweeteners they had. Some preferred cleaning and maintenance and odd locations but overall in good shape. 4) Informational sheet left in unit had instruct info for Wi-Fi log in, password and television instructions. It appears they have updated the Internet and the living room television to newer units but have not updated their instructional document they leave for guests. Minor inconvenience but we were still able to get connected after a little research on wifi and some common sense on which remote control to use based on the names of the equipment.

Fair
Traveller Type: family with young children
  : Location was not as close to the beach as we expected. We had a view of the ocean btwn the cabins on the beach.
  : The steep staircase to access the living quarters was not mentioned or pictured on the website. The 3rd bathroom and couch was in the back of a messy garage so my niece that lives in Ocean Shore did not stay with us. The picture of the balcony doors on the website are not accurate. They are not French doors but old sliding glass patio doors that stick and all the screens had holes in them. The entire house was very welled staged in the pictures so it was disappointing in person. The carpet on the stairs is very very old looking and smelly. We had to call for the minimum cleaning and personal supplies. Also, at 9AM we were informed repair men were on the way that we did not ask for or expect during our vacation time. That should be handled btwn vacationers and not on their paid time to be relaxing on vacation.