Sand Dunes by Palmetto Vacations

Fair
Traveller Type: review category business travellers
  : That is was close to the beach
  : We picked this hotel because it had a water park(pictured in the booking) but when we got to the hotel to take the kids down we were told we didn’t have access to this. People were shooting fireworks off of the balcony next to ours. And we couldn’t even set outside due to the smell of weed being so strong.

Very Good
Traveller Type: with friends
  : The ocean view
  : The sizes of the bed

Poor
Traveller Type: review category business travellers
  : The beds where nice and rooms where big
  : Never have I been in a hotel where I have to check out at 10am or one that made the guest take out the trash for them. For being a pricey hotel in the area it does a poor job of making you feel at home. Some appliances where also on bad conditions. Do not recommend to anyone

Fair
Traveller Type: family with young children
  : It was dirty. Dishes not cleaned. Refrigerator leaked water.

Disappointing
Traveller Type: review category business travellers
  : The sight and location
  : Linen was DIRTY, DIRTY UNDER GARMENTS AND BATHING SUITS IN CLOSETS IN EVERY ROOM. Lock was broken NO PARKING PASSES sink was stopped up. Televisions in 3 rooms didn’t work .

Pleasant
Traveller Type: family with young children
  : Enough room for everyone
  : You couldn't get in the other pools on the property. That sucks.

Very Poor
Traveller Type: family with young children
  : Understand I do not usually fill these out or complain, but this was horrible and embarrassing as I had family with us. The floors were so soiled after ten minutes of walking with socks on the bottoms were black! The refrigerator wasn’t cooling and there was standing water in the bottom of the dishwasher. Once they came to fix the refrigerator and dishwasher two hours after the promised arrival time, the refrigerator then started dripping inside the refrigerator. There was old covid masks and other trash left under the couch. Turned a damp paper towel black when we wiped the balcony railing due to having small children putting their hands on it. My mother in-law had to use a towel to mop the kitchen floor before she would cook in there. The towel was completely black by the time she was done. The dryer vent was clogged with a 1 inch thick lint which could have started a fire!!! We made our complaints known, they offered us the cleaning fee and taxes back which was minute compared to the price we paid. I would warn you to stay clear of Palmetto Vacation Rentals!!! Booking.com should not use or advertise for them!!!

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : The view

Fair
Traveller Type: family with young children
  : Mold in bathroom shower curtain and bath tub, master bed room had strong odor smell. We were given passes to water park but was told by the man working the water park that those passes aren’t acceptable, there’s a white ticket they give for it.