Quality Inn & Suites University Area

Very Poor
Traveller Type: Business Traveler
  : Absolutely categorically nothing at all!
  : WHERE DO I START! This hotel was the most disgusting hotel we have ever showed up to. Stains on the bed sheets, cigarette burns in non-smoking rooms, black mold, white mold, green mold, every color of mold you could think of was presented in this hotel ROOMS! We did not stay at this hotel more than 10 minutes due to the disgusting sights. The cleaning staff were very rude and did not even wear shoes which sums up why this hotel is so dirty. There was body hairs (not from the head) all over the hotel rooms! I would not recommend anyone in the right mind to stay at this hotel unless you really don't mind camping in the dirt! Might I also add, that after not being in the hotel more than 10 minutes we were not issued a full refund and they took our first night charge!! Incredible that a hotel can not issue a refund and rob an institution money that they did not stay!

Very Poor
Traveller Type: Traveling as Couple
  : The hotel was not clean at all, and had to switch rooms because the first one was so dirty,

Very Good
Traveller Type: Traveling as Couple
  : I enjoyed everything about my stay. I've stayed there on other occasions and it's my favorite place in Muncie
  : I really don't have any complaints at all. I had a great weekend

Very Poor
Traveller Type:
  : Location.
  : Reserved and paid for two rooms with two queen beds. Received one room with one bed and one room with two queen beds. One of my guys had to sleep on the couch not happy.

Poor
Traveller Type: Traveling as Couple
  : Location
  : Hadn't been swept. Bathroom tub had dirty footprints and countertop had not been wiped down.

Very Poor
Traveller Type: Family with Young Children
  : Not clean. The cleaning workers might need to actually be taught what to do and how. Dead bugs. Dust and filth on floors. Hairs all over bathtub. Cigarette butts in bathroom. Hand towels instead of towels to dry off after showering.

Very Poor
Traveller Type: Solo Traveler
  : Nothing!
  : Had to buy own TP, towels, hand soap for bathroom, shampoo and conditioner, blankets, and breakfast. They had no of this available for me and when they asked they either were out of or didnt wash that stuff anymore. Smelled musty, skunky and dim.

Pleasant
Traveller Type: Group Traveler
  : Location was excellent

Wonderful
Traveller Type: Solo Traveler
  : Super clean and friendly staff. Great stay

Very Poor
Traveller Type: Traveling as Couple