Sunset Beach Getaway

Wonderful
Traveller Type: Traveling as Couple
  : location and style
  : some of the electronic equipment wasnt functioning-

Very Good
Traveller Type: Solo Traveler
  : The amenities stated for the property included a hair dryer. There wasn't one, I called about it and was told I would be contacted by the local person. Never heard from anyone. Ants are still an issue -

Good
Traveller Type: Traveling as Couple
  : My good rating results exclusively from the location of the house. The house has a wonderful location just above the beach. Although it does not have direct beach access, this has not bothered us at all. The rooms themselves were clean and tidy and the house is modern furnished. The kitchen has everything you need to cook. The living room and bedroom have a terrace overlooking the beach.
  : But now to the negative things. As some guests have previously reported, the house has a big problem with ants. Ants are everywhere, whether in the living room, bathroom or kitchen. Although a spray is at hand, it is very disturbing. Especially in the kitchen it is disgusting. As soon as you put something in the dishwasher or even something in a closet, hundreds of ants are immediately there. It is essential that the owners remedy this situation as soon as possible. But what was even worse than the ants in the house was that during our stay there was a massive power outage throughout the region. We had tried to reach the supervisor of the object but this was not possible due the power failure. A flashlight was available but without batteries. After the power was switched on again, our massive problems with the house began. While we were asleep, the alarm system of the house switched on. We had no chance to deactivate it. Our try to reach the supervisor (she could not be reached over the weekend according to the mailbox announcement) the representative and the agency VACASA did not work. All this was about 2 o'clock at night. In a nearby hotel we tried to organize help via the landline telephone. This also did not work because no competent person could be reached by phone. After we were back in the house, the alarm shrieked again and clearly louder than before. We fled the house because we couldn't deactivate the alarm system. We stayed at the nearby hotel for that night. The following day we finally reached the supervisor of the object. After she gave us the code for the alarm system and we could turn it off and continue our stay. The accessibility and assistance of the supervisor as well as VACASA was miserable. Telephone requests as well as two "SOS mails" to VACASA have been ignored to this day. If the friendly staff of the hotel had not been so helpful, we would have had to stay in the car for that night.