Extended Stay Memphis

Very Poor
Traveller Type: young couple
  : Nothing
  : Bathroom nasty, had roaches

Poor
Traveller Type: solo traveller

Pleasant
Traveller Type: review category business travellers

Poor
Traveller Type: solo traveller

Wonderful
Traveller Type: review category business travellers

Poor
Traveller Type: family with young children
  : The front desk staff in the morning was very friendly and helpful. Second shift front desk staff needs more training on prices for rooms...quoted wrong prices and charged me something else.other than stated.
  : The facility has multiple issues. It doesn't have half of the amenities that it has listed. The internet only works in the lobby and outside in certain areas although it states that wifi is available in every room. They have a severe roach problem. There were cops constantly being called over to the facility. The rooms are not worth $70-$90 a night. The bathroom is half thrown together. The water doesn't drain out the tub. The toilet isn't secured to the floor. No tv was in the room. The facility is lackluster at best. You have to constantly go to the office for housekeeping which takes 2 to 4 hours before you can simply get towels/ clean linens. Oh yeah, must I remind you that they have roaches...everywhere...in the headboard, in the old refurbished furniture, even in the non working internet box on the wall, they are in the wall outlets as well.

Very Poor
Traveller Type: review category business travellers
  : N O T H I N G!!!!!!!!!!!!!!!!!
  : REALLY!!!! where do I start!!!1 starting with the False photos of the joint on line 2 once you check in they charge your card then tell you NO REFUND Then give you a receipt that CLEARLY states that they are supposed to let check out the room BEFORE!!!! you agree to stay and get your signature Which they didn’t gave me room 1 wasn’t ready told to hold on let me check into another room same results so I asked for my REFUND which it CLEARLY states on the receipt if Not satisfied I was Denied my refund!!!!!

Very Poor
Traveller Type: young couple
  : Nothing.
  : No pillowcases. No toilet paper. No soap. No towels. Plenty roaches. Heat was not working in room and temperature was under 30 degrees outside. Staff wasn’t really concerned about anything either