Excalibur

Policies

When booking more than 9 rooms, different policies and additional supplements may apply.

WiFi is available in the hotel rooms and charges are applicable.

Public parking is possible on site (reservation is not needed) and costs USD 18 per day.

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 0 years old stay for US$50 per person per night when using an available cot.
People no matter the age stay for US$35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Swimming pool #3 is closed from Tue 29 Nov 2022 until Thu 25 May 2023
Swimming pool #4 is closed from Tue 29 Nov 2022 until Thu 25 May 2023
When booking multiple rooms, individual names are required for each reservation.

***Please note: The 4 pools at the property are seasonal outdoor pools. Please contact property for opening and closing dates.***

- Any required deposit or pre-payment will be charged to your card at the time of booking.

**For same day bookings, in the event that the credit card does not authorize for the deposit amount of first night's room and tax, the booking will be cancelled at 18:00**

- Must be at least 21 years old to check-in.

The Daily Resort Fee Includes:
- Internet Access
- Fitness Center Access
- Local & 800 Phone Calls
- Additional inclusions

- Per Excalibur policy, please ensure the original credit card used at the time of booking is presented during check-in.

- In case of an early departure, guest will be responsible to pay the full remaining amount (room rate and tax) of the reservation.

Please note: Upon check-in, a per day incidental charge will be required. Please contact hotel directly for additional information.

Please note: All rooms and suites at the property are now all non-smoking. Guests that are found to be smoking in the room will be charged a smoking fee.

Please note: The property will place an authorization on credit or debit card to cover applicable charges for room, tax and resort fees, as well as a USD 50 incidental amount per day to allow you access to room charging privileges. This may result in additional authorizations should your charges exceed the originally approved amount.

Cardholder funds released after checkout may take up to 7 business days to become available for guests with domestic banks and up to 30 days for guests with international banks. If you use a debit card, you acknowledge that unused funds may be subject to an additional delay before they are returned. Availability of funds after check-out are managed solely by each individual financial institution.

***Please note: This establishment reserves the right to cancel any reservation without further notice if the credit card provided turns out to be invalid***