Hyatt Residence Club Key West Windward Pointe

Policies

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not possible).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Please note guests must be 21 years of age or older to check in.

The resort fee includes:

- In-room WiFi
- Local telephone calls and 800-number telephone surcharges
- Self-parking
- In-room coffee
- Movie and book lending service
- Business centre services
- Lobby coffee and tea
- Barbecue facilities access
- In-room safety deposit box

Refurbishment activity is underway from Nov. 9 to March 31, 2023 between the hours of 9 a.m. to 6 p.m., in parking area and the building exterior columns. Please anticipate light construction noise and the presence of contractors.