Hampton Inn Kansas City The Legends

Very Poor
Traveller Type: family with young children
  : location good
  : We found a bedbug in 2 rooms.

Very Poor
Traveller Type: family with young children
  : I booked & paid for my one night stay through booking.com. I was told by a very rude young man named Pishon at the front desk that the payment from booking.com didn't go through (even though my bank statement said my payment to booking.com had gone through) & that I would need to give my credit card again. He was smirky about the whole situation. The manager finally straightened that out & gave us our room. I went to my double room & it hadn't even been cleaned--2 unmade beds, trash in the bathroom, & wet towels on the floor, just gross. Once again Pishon was rude & of absolutely no help. He was very condescending. The manager was able to give us a suite, but my son had to sleep on the most uncomfortable pull out couch. I wlll never stay at this hotel again only because of my experience with Pishon.

Pleasant
Traveller Type: young couple
  : Easy access
  : Bathrooms were dirty with Hair

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : Staff were friendly. Had what we needed for the short amount of time we were there. Ideal location.
  : The beds were not comfortable (too hard). Stairwells smelled awful.