Ohana Pua Hale

Poor
Traveller Type: young couple
  : The location was nice, the yard was like the jungle with chicken and other birds. It was a nice size place. I was given two extra towels. When contacting Booking . com to complain, they had the owner bring all the basic supplies that were not there. I really appreciated that the owner was willing to bring all the missing supplies.
  : The place was dirty, dirty rags left from others. No garbage can, mold on the coffee grounds left behind. Only two bath towels for two people for 4 nights, no hand towels or wash cloths no hand soap, just bottle filled with water, no paper towels, no glasses and one broken mug was the only cup we had. When complained to owner at first she told me that it was a privileged to have what we did and she mentioned that the place had internet and TV and how much she paid for it. I felt like I was arguing with a child about it. Not what I expected. Not sure how they keep business with that attitude. Also there is one full size bed and a futon. No laundry like the booking said.

Very Poor
Traveller Type: young couple
  : Location was nice enough
  : The owners were very unresponsive. Terrible directions. Told us and many people around us in other units the wrong place to go. Had guests barge in on us in the middle of the night. And then yelled at me about it the next day when I called

Very Poor
Traveller Type: group
  : Very dirty, no washcloths,no soap or hair dryer, only one small air conditioner in the bedroom and post said air conditioned house, yard very overgrown and a mess, outside table set in the weeds, had to buy a pillow because pillowcases did not look clean, very loose toilet seat, tv did not work. I would never recommend this place. disgusting.

Very Poor
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : Nothing!
  : !!!DO NOT BOOK THIS PLACE!! The overall condition of the place unfortunately did not match the descriptions on the website at all. E.g. one towl was wet, one stained and the other one smelled badly! Also, I'm not quite sure if the bed sheets were changed. The shower as well as the bathroom floor was full of hair and even though we had the windows open for quite some time the weird smell of the rooms lingered. Moreover the front yard is full of rubbish. This is simply not acceptable!

Good
Traveller Type: family with young children
  : It was of great value and close to the airport.
  : However, it was quite difficult to find, as for my particular case, I ubered around so I had to deal with the driver being lost many times. We requested an early check-in, so the maid didn't have time to properly clean the place, so it left quite an impression on us when we first went in, though that was on us. When we came back later in the day, it was much better, but I left a moderate rating instead of satisfied because it kind of depicted a hotel level cleanliness in the photos. It was definitely clean, but don't expect hotel level for that price. Personally, it was a great deal for myself (young male and ofter traveling traveller), but this time it was a family vacation, so me and my brother were fine, but my mother wasn't very happy about it. Hence, not family friendly; kids, maybe, older people who are used to a more city like comfort, go to a hotel.

Poor
Traveller Type: family with young children
  : Nothing -
  : Dirty beyond belief, trash outside and inside. Bathroom still has last guests toothpaste and shampoos out, only had two towels that were old and stained, dirty kitchen rag dried onto the counter, air conditioner vent had to be washed. A large closet that looked like a place for a washer and dryer was full of dirty rags, garbage, and very used brooms etc. when I tried to reach anyone about the condition of the unit no one would respond. All and all - disgustingly dirty

Very Poor
Traveller Type: review category business travellers
  : No only was the house dirty, the floors were sticky dirty. The entrance to the property was nothing like the picture, the property was overgrown. The bed was ridiculous, it folded into a taco when you laid on it. When I called to complain I was told well it is just for your employees. It doesn't matter if it is for my dogs. A dirty house and taco bed and a owner that says what part of NON REFUNDABLE don't you get. This rental should NOT BE on booking.com Some poor soul is going to be out the money like I am and this is not fair. These people are a disgrace to booking.com

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : Full sized fridge
  : Only 2 bath towels no hand towels,wash clothes kitchen towels, or paper towels. DIRTY!! mouse poop/bugs on floor/window sills, matress was broken down