Holiday Inn Columbia East-Jessup an IHG Hotel

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: review category business travellers
  : The rooms were pretty clean and comfortable. The decor of the rooms and the hotel as a whole was pleasant, well-maintained, and up to date. My interaction with any staff was always good. The breakfast was very good, with a wide selection. However, I had thought it was a free complimentary breakfast (I guess I did not read the information clearly enough when I booked it). I found out later that it was not and the person that registered me at the desk said I could have pre-booked it. Still, the price of the hotel was reasonable, so maybe it all works out to about the same as other hotels with free breakfasts in the end. My family and I did not use the pool or anything else so we cannot comment on those things. The location was pretty reasonable. The rest of my family went into Washington DC each day while I was in meetings. The Greenbelt metro station has regular trains running frequently to DC and is about a 25 minute drive from the hotel. Our experience here was good, so we would stay again if we were ever in the area again.
  : It is not a huge complaint. I guess I like to feel like I have a free complimentary breakfast. There is a server that gets you water or coffee and takes your plates when you have finished and so you then feel you have to leave a tip when you could have easily handled all of that yourself like in other hotels! I also like it when hotels have a coffee and tea bar that is available to guests all day. This was available in the morning, but was gone later when it would have been nice to get something when we got back to the hotel in the evenings. There is a Keurig machine in the room, but we like being able to add different flavored creamers!

Fair
Traveller Type: solo traveller