OYO Hotel Cumberland Hwy 127 KY

Good
Traveller Type: Family with Young Children

Fair
Traveller Type:
  : The location for our trip. The front desk person at check In was very friendly and accommodating.
  : The room is not represented factually by the pictures display for this property. Bathroom area needs some major upgrades and repairs. No coffee in the room.

Pleasant
Traveller Type: Family with Young Children
  : Breakfast very minimal. Location great.
  : Breakfast could have been a lot better.

Good
Traveller Type: Traveling as Couple
  : We liked the rate of the room. It was easy access and it was clean. Not a lot of noise and close to restaurants etc. The TV worked great and for the most part was a good experience.
  : There was not a coffee pot or ice bucket or cups in the room. Those items are usually included but this one didn't have those.

Very Good
Traveller Type: Traveling as Couple

Fair
Traveller Type:
  : Location was good
  : Bathroom and shower were terrible. Mold all over the ceiling and plumbing leaked. Rest of room seamed to be updated but the bathroom was awful.

Very Poor
Traveller Type: Family with Young Children
  : Didnt have the breakfast I left die to my baby girl being bitten multiple times by spiders while sleeping
  : The rooms were dirty, the beds were very uncomfortable and the smoke detectors was hanging off the wall with a hole in wall where it should have been attached and the battery door for the smoke detector was open with no batteries. The towel bar in bathroom was laying on the commode and the screws for that were on the floor. There was dried blood smeared on the bathroom door and the blanket on the bed was dirty as well. You could feel the springs against your back when sleeping very uncomfortable. I had a one year old baby girl with me and she was bitten multiple times by spiders. There was spiders crawling on the beds . I would never recommend anyone to Stay there ever. It was my worst experience at a motel that Ive ever had. The photos on the website show a nice looking place but it was nothing like described on the website. The staff was rude when I explained the spider situation and advised of the multiple spider bites my baby girl got . I was booked for two nights but left after the first night after discovering how badly she was bitten multiple times by spiders but the staff didnt seem to care. In checking beds for bedbugs I discovered a sex toy under the bed. Obviously they dont do any cleaning. Definitely not a good clean family place. I will be telling everyone about my experience there and how it wasnt made right by the staff and recommend no one stay there ever and will be calling better business bureau along with health department so hopefully they can address these issues and ensure no one else has to experience the same as myself and my family.

Poor
Traveller Type: Family with Young Children
  : The bed was comfortable and the air conditioning worked well.
  : The floor was filthy. The main room smelled like a litter box. The bathroom smelled like mold and mildew. It was poorly lit and very difficult to the writing that I had to do.

Poor
Traveller Type: Family with Young Children
  : Just the location I was not happy
  : Couldn't control volume on TV they wouldn't fix it air conditioner at least all over the floor they would not fix that no shower chair for handicap in my room and I am handicapped with one leg floor was dirty sides of bed but dirty will never use it again it was the worst place I've ever been in my life

Poor
Traveller Type: Traveling as Couple
  : The bed was comfy and big enough
  : There wasnt any towels I had to buy out of pocket towels, no trash can in the bathroom.