Candlewood Suites Indianapolis East an IHG Hotel

Policies

When booking more than 6 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$10 per person per stay when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
You must show a valid photo ID and credit card upon check-in that matches both the name on the reservation which should be the same name as the ID and credit card being used.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

All guests must be at least 21 years old to stay at this property.

There is a incidental deposit due at check-in of $150-$250 based upon the length of stay. This property does not accept cash, prepaid, deposit loading or gift cards.

All cards will be preauthorized 24 hours prior to arrival to guarantee your reservation for room and tax plus incidental deposit, declined cards will be cancelled by 6:00 p.m. day of arrival.

Please note that guests may experience construction until 2023. We apologize for the inconvenience.