Hotel Renew

Policies

When booking more than 4 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Public parking is possible on site (reservation is not needed) and costs USD 49 per day.

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Hotel Renew in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Dogs are permitted to stay at this hotel. Maximum occupancy is 2 dogs per room. Pets can be accommodated at an extra charge of USD 35 per pet, per night.

The following services are included in the guest destination program:
- WiFi
- guests can create miniature bags of local lavender to enhance sleep and get a good night’s rest
- Beach gear rental, including beach chairs, towels, boogie boards, umbrellas, and snorkel gear (based on availability)
- Surfboard storage
- Daily newspaper in lobby
- Board games and book library (available on request)
- In room workout kits that include: resistance bands, weights, ab rollers, mini Pilates balls, yoga mats and perfect push-up rotating handles (available upon request)