SpringHill Suites Hilton Head Island

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: family with young children
  : Certainly wasn't paying $3 for a dollar bag of M&Ms! Or the stench of sewer. Or the over-salted eggs and under cooked sausage links.
  : Reread "what did you like" answer.

Disappointing
Traveller Type: young couple
  : the location of the hotel was very convenient although a bit hard to find. Very central location. The room was large and the beds were comfortable.
  : There was only one person working and she was way overworked. We called for directions to the hotel but the desk person didn't know how to give directions to the hotel! They couldn't tell us how to get there form around 1/4 mile away. I asked for a late checkout and the one person working both at the desk and at the breakfast place said she would take care of it but failed to tell the cleaners who didn't speak any English which led to issues. In general this was not a Marriott experience. Way too perfunctory to be a Marriott

Wonderful
Traveller Type: young couple
  : clean, and wonderful employees
  : I left my pillow that I really loved, I called to see if it could be shipped to me, I was told to call back after 3:00, which I did but house keeping was not finished so the front desk took my number and told me they would call me when housekeeping get finished and I never received a call .

Good
Traveller Type: young couple
  : Breakfast was above expectations. Cooked eggs, bacon, waffle maker, yogurt, bagels, fruit, full bottles of apple/orange juice. Yummy!
  : Price was a little high, but it was better value than some hotels. I heard everything everyone else was doing in their rooms. Doors sliding, walking/running, talking, turning on shower/sink, tv, etc. This just made for hard time sleeping in. Would wake up to a water drip in the pipes it sounded like.