Budget Inn Express Helena

Very Good
Traveller Type: Traveling as Couple
  : Everything
  : Nothing

Very Good
Traveller Type:
  : Location and price. Clean. Staff was friendly
  : Paint peeling off bathroom wall. Shower curtain was hard to adjust so water wouldnt get on floor.

Pleasant
Traveller Type: Solo Traveler
  : Years ago Budget was a real dump, but current management has really improved the place. This trip my room was comfortable and clean; the mattress and towels were clean, new, and good quality; staff was very attentive and friendly. Yes, the building is old and the accommodations are no-frills, but my stay was comfortable and pleasant and I will definitely return.
  : The neighborhood is a bit loud and run down.

Very Good
Traveller Type: Solo Traveler
  : The motel is a couple of blocks from the retail and eatery area - but an easy walk. Parking right outside the room is nice. It was relatively quiet and I slept well.
  : Note that Helena's homeless community are resident in the neighborhood which might seem concerning at first glance. But it is actually reassuring to have locals with an eye on the area, which is a deterrent to mischief.

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Solo Traveler
  : It was away from the main highway so sleep was not disturbed by truckers
  : Air conditioner/heater was very loud and would turn off for about 10 seconds then start up again. Made it difficult to stay asleep. While there was ample hot water when I showered in the morning it was not possible to get very hot water at the bathroom sink even after having a hot shower.

Wonderful
Traveller Type: Traveling as Couple
  : Spacious room with extra comfy chair and desk. Very clean. comfy bed. Quiet part of town.
  : Would like real milk at the morning coffee station.

Good
Traveller Type: Solo Traveler
  : Location was perfect for my trip. I was a grand marshal for the 100th anniversary of their Vigilante Day Parade. The parade start was almost directly across the street.
  : The property was run down and had vagrants roaming around it, as theres a homeless shelter across the street. But they didnt bother me. I could hear people yelling at each other in other rooms in the middle of the night. Disappointingly, I paid $110 a night on Booking.com. I didnt want to pay $250 a night down the street at the Doubletree. I was upset to discover that if I had booked directly with the hotel the cost would have been $63 a night. I paid a lot more by using Booking.com.

Very Poor
Traveller Type: Solo Traveler
  : I thought I would book a room close to one of my appointments. What mistake. There's not a lot of positives during my stay. I got a trash bag for my purse after being exposed to their bedbug infestation... That was nice... And I got a small cup of coffee. They tried to put me in a pet free room ... It was awful.
  : I left here feeling degraded and dirty. The front desk was rude and gaslit me. They told me after seeing the bedbug videos that because I didn't catch an adult bedbug, they didn't have a problem. They also told me they have been firing housekeepers that have been saying that they have a bedbug infestation. I couldn't even get a second cup of coffee after getting eaten alive.

Poor
Traveller Type: Solo Traveler
  : The staff was very friendly, and the location was great.
  : It was an old building that still clung to the smell of cigarettes. Also, I REALLY did not feel secure. The bolts did not work, and there wasnt even a chain.