Fairmont Orchid

Policies

When booking more than 7 rooms, different policies and additional supplements may apply.

WiFi is available in the hotel rooms and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$75 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Fairmont Orchid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
The daily resort charge includes:

. Unlimited basic internet access in guest rooms and resort public areas (Fairmont President's Club Members receive upgrade to premium speed internet access)
. Self-parking for one vehicle per room (Fairmont Gold guests receive valet parking for one vehicle per room)
. Any local, domestic long distance and 1-800 access calls
. Nightly housekeeping turndown service with bottled water for each registered guest
. 24-hour access to the fitness centre
. On-demand shuttle transportation within the Mauna Lani Resort
. 10% discount on published pricing for the Gathering of the Kings luau when booked through the hotel's Concierge (may not be combined with any other discounts or special offers)
. One-hour snorkel equipment rental (based on one set per room, per day)
. Various Cultural Activities including Outrigger Canoe Rides, Daily Arts & Crafts, Cultural Hikes, Tide Pool and Snorkel Introductions

Cultural Activities, Shuttle Service and Snorkel Rentals are subject to space availability.