Stadium View Inn

Poor
Traveller Type: group
  : It is a 40 minute walk to the stadium which is the only reason we stayed here. The only other positive is we didn't find bed bugs? Then again, the mattress was fully wrapped so we couldn't check....
  : Everything but the proximity to the stadium. Room wasn't ready until atleast 5 so we had to get our room keys after the Bills game (midnight). Do you bring women or children there. Only intoxicated football fans should crash here and only for a few hours.

Very Poor
Traveller Type: solo traveller
  : Nothing.
  : My room had bedbugs. BEDBUGS! I complained to the front staff and asked if I ca. be moved. He refused and said he was completely booked. It was 1:30 am and I told him I was leaving and not staying in a room that has bedbugs. I asked for an incident report to document why I’m leaving. He refused and hung up. Just horrible. I can’t believe booking.com affiliates themselves with them. It makes me not want to book through this site due to this experience. Booking.com needs to vent their hotel affiliates and partners. This is not acceptable.

Very Poor
Traveller Type: solo traveller
  : Nothing
  : Rude receptionist, dirty room, dirty bedsheets. I asked for a new sheet because i found hair and dirt on the old one, annoyed the receptionist. The key did not work so I had to ask them to open the door for me. They acted like it was my fault. Just like they said because i booked the room from booking.com only two hours before arriving so they could not find me in the system. They said "it should work / be clean..." while but they don't!!! They take note of my credit card information in details and saying every motel in the USA does that. I will have to change to a new card to avoid scams.

Very Poor
Traveller Type: young couple
  : If I could rate a -1000, I would! I'm not one that would need a perfect room, but this was disgusting. The customer service was just horrible and very rude. I was charged over $300 dollars for 2 nights. Went to the room and it smelled strong of paint and bug spray,was the worst thing I've ever seen. Cabinets missing off furniture, no tv remote, burn holes throughout the dirty carpet. Blankets just covered in every stain possible. I Tried to get staff to Change sheets and he refused stating they were fine. I left immediately didn't stay there. Called the next day to explain I wasn't going to be staying in that room and why. Was then rudely called a liar there was nothing wrong with the room. Please save your money and time. If I could rate a -1000, I would! I'm not one that would need a perfect room, but this was disgusting. The customer service was just horrible and very rude. I was charged over $300 dollars for 2 nights. Went to the room and it smelled strong of paint and bug spray,was the worst thing I've ever seen. Cabinets missing off furniture, no tv remote, burn holes throughout the dirty carpet. Blankets just covered in every stain possible. I Tried to get staff to Change sheets and he refused stating they were fine. I left immediately didn't stay there. Called the next day to explain I wasn't going to be staying in that room and why. Was then rudely called a liar there was nothing wrong with the room. Please save your money and time.
  : If I could rate a -1000, I would! I'm not one that would need a perfect room, but this was disgusting. The customer service was just horrible and very rude. I was charged over $300 dollars for 2 nights. Went to the room and it smelled strong of paint and bug spray,was the worst thing I've ever seen. Cabinets missing off furniture, no tv remote, burn holes throughout the dirty carpet. Blankets just covered in every stain possible. I Tried to get staff to Change sheets and he refused stating they were fine. I left immediately didn't stay there. Called the next day to explain I wasn't going to be staying in that room and why. Was then rudely called a liar there was nothing wrong with the room. Please save your money and time.

Very Poor
Traveller Type: solo traveller
  : That the AC worked and you could open the window to get fresh air
  : When I got there attendant was not friendly after I was giving the room key and try to get in the room found out that there was someone already in the room so I had to go back and request another key after I finally got in the room floors were dirty sheets had burn holes in them

Very Poor
Traveller Type: young couple
  : Nothing
  : Everything

Very Poor
Traveller Type: solo traveller
  : The staff was very rude. I had asked several times if my room could be changed due to the room being dirty and appliances not working. The toilet was leaking water and there was holes in the wall. I was told no. They gave me the Wi-Fi password and for some reason it did not work. I work Remotely so I ask them my I work in your lobby because the Wi-Fi seem to only work over here. I was told no you need to go back to your room. I asked for a refund they said no. I have never been treated so poorly in my life at a hotel. No you would think that is it but there is more. Due to me, working remote I had to go to where there was some Wi-Fi and they rented my room out and I hid not even checked out. When I ask about the manager said just give me your key and leave. I had to call the police who told him that he was in the wrong and to call booking.com

Poor
Traveller Type: group
  : Old and run down establishments

Very Poor
Traveller Type: group
  : Nothing it was bad
  : The staff, the cleaninness

Very Poor
Traveller Type: solo traveller