Quality Inn & Suites South/Obetz

Very Poor
Traveller Type: solo traveller
  : Not one thing
  : The hotel listed looked NOTHING like the photos online. I stayed there ONE night and was afraid I would get "something" from that hotel. The room was filthy, the toilet clogged and would not flush, the 1st floor room had broken drywall dust on the window sill, raccoons DURING THE DAY in the garbage outside the room, not to mention the live in tenants for hotel sit directly in front of the window to smoke so no privacy. The TV was broken, there were no towels, only hand towels and wash cloths. The carpet by the door was missing, the bathroom floor was dirty with hair, crumbs and debris. The sink and light switch to bathroom had dirt all over it. The lobby, all the furniture in photos was no longer there... along with the food, most was still frozen and freezer burn for breakfast. The 1st floor smelled like wet carpet, with fans blowing on it. This was the absolute WORST hotel I have ever stayed in. This hotel should be shut down, condemned. I originally thought it was shut down and homeless people were running this hotel. I would rather have slept on a park bench than stay one more second in that place. If I had been able to get a room elsewhere the first night, I would have left right after I walked in. It went from bad to worse the longer I stayed.

Very Poor
Traveller Type: review category business travellers
  : The front desk was empty the lady was outside smoking weed , it the lady was very rude because i booked on line and paid for my room , they told me it was a mistake i pointed out that on line where it sayes they have room available i had to find another pkace to stay that night and have to wait 7 to 12 days for a refund
  : Customer service, and the lobby ,was nasty

Very Poor
Traveller Type: solo traveller

Very Poor
Traveller Type: family with young children
  : Nothing
  : They called me that day to confirm my 2 rooms and when we got there, they had sold my rooms and only had 1 room with a king bed for the 6 of us.

Very Poor
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : My room I booked was not available when I arrived I booked out a week in half in advance gave me another room for the same price room was terrible dirty 88

Poor
Traveller Type: family with young children
  : There was not much to like about this hotel. Other then the staff member who check me in was nice and did not let me still check in without my driver license.
  : Frist thing is having someone outside playing music really loud and with bad words. Then telling me that the double bed i requested and was confirmed was not actually available. After checking and getting to my room. I had a lady come up to me and asked if I had a king room. I did say yes. She then asked if i would switch with her because she a double and the lobby told her that there were no more kings available. I did not switch with her because I did not want to take the change of this lady messing up my room and me getting charged. The next thing I did not like was the breakfast. All they had for the breakfast was waffles and central. Hotels that I have been in the past that serviced breakfast had more a lot more for the breakfast like eggs and sausage. Overall the place just felt like a bad hotel. I just would not have stayed there if I had my whole family with me.

Very Poor
Traveller Type: family with young children

Poor
Traveller Type: young couple
  : the location was good, convenient. the mattress and pillows were good. The smell of the room and the sheets were not good.
  : I was very frustrated and asked for a different room. Was told there was none available. The bedding had a funny odor. We spotted a bug under the plastic near the floor, could not tell what it was. The television in our room did not work. I complained, there was body hair behind the bathroom door, the hallway smelled strongly of cigarette smoke. Beginning around 9 pm, some type of alarm kept going off in the hallway on second floor about every fifteen minutes. It would last about thirty seconds and stop. I picked up the telephone to call the front desk, and guess what, it did not work either. We decided to forego trying breakfast the next morning. I left a detailed list of the issues and asked for a manager to call me. I did not get a reply. I have waited two weeks before submitting this review in hopes that someone would call. No contact whatsoever. I would not recommend this place. Especially if you have tiny children. The carpet was sticky in many spots.

Poor
Traveller Type: young couple
  : They had decent size rooms for an affordable price
  : The staff were extremely rude and would not listen to our concerns also had bugs