Sterling Hotel and Suites

Disappointing
Traveller Type: solo traveller
  : Room was quiet, close to Highway, and cheap.
  : Room was not super clean, felt a little unsafe, low lighting, dirty bedding, cracks in flooring and damage to bathroom door.

Poor
Traveller Type: review category business travellers
  : The staff was nice. The bed was well made. The extra pillow and blankets were great. The shower had good water pressure.The makeup wipes included with the toiletries were much appreciated.
  : The state of the room was beyond disappointing. The carpet had threadbare areas and one of the ottomans was ripped up.The kitchen was not fully stocked or even nearly stocked. Also, one of the only pans was so rusted it would’ve been dangerous to use and the only mug in the cabinet had a layer of bacon grease in it. We couldn't cook while we were there, which a big reason we wanted an extended stay.There was a strong draft even with the flu closed. My husband was working remotely and had to turn the heat up to 78° and turn on the oven to stay warm.The bed dipped in the middle. We honestly did not get one good night of sleep during our stay. The bathroom door was splintered with a very bad patch job. The wall behind the door had a two-foot hair down it and the floor behind the door had hair all over the place.I was glad I brought cleaning products and scrubbed the place when we got there.The outlets by the bed were bad and wouldn’t hold a basic plug. I am not sure how the lamp plug didn’t fall out of the wall. We used a surge protector my husband brought with him.There was also a decent amount of noise from traffic and big trucks backing up.I appreciate the struggle to run a business during these times, however, the pictures do not accurately represent the room where we stayed. I had booked a second stay for when I returned on business, however, I cancelled it before our first week was up.

Wonderful
Traveller Type: young couple
  : kitchen
  : N/A

Very Poor
Traveller Type: solo traveller

Poor
Traveller Type: young couple
  : It was quiet!
  : Pictures on the website were very out dated or had really good filters. Pictures were very deceiving. The facility was very outdated. Tears in the carpet. The couch was filthy. The pictures showed a fireplace, but it was not functional.

Very Poor
Traveller Type: with friends