Howard Johnson by Wyndham Chula Vista/San Diego Hotel & Suites

Good
Traveller Type: family with young children

Fair
Traveller Type: family with young children

Fair
Traveller Type: review category business travellers

Wonderful
Traveller Type: family with young children
  : The staff was amazing, very accommodating. Housekeeping had our room clean, the entire stay. The room was comfortable.
  : The area was rough, but a gated parking area made me feel safer.

Good
Traveller Type: family with young children
  : I will share from my perspective. Aesthetically, it was ok for the type of hotel. There’s plenty of indoor lighting and window lighting. The unit we chose had two televisions with basic cable. To save money on food I purposely chose the unit with a kitchen (bring your own cookware). All of the appliances worked well. The bed was surprisingly comfortable. There was plenty of room for two people. Each room including bathroom was pleasant (a bit small) for the type of hotel. I always found parking space in the unsecured and secured area. The air conditioner worked properly. Nothing to report on the pool as it was unavailable. I was grateful for this unit as it was difficult to find an Air BNB.
  : As noted, it was a pleasant stay but wasn’t perfect unfortunately. The unit wasn’t sparkling clean. Surface level things looks clean enough to pass as clean. However as I used areas throughout, areas were not thoroughly clean. Throughout my 9 day stay, I experienced 3 critters. You can imagine what 3 critters. I’m fortunate that was all. I can imagine people bringing them perhaps from home. I hope it’s not the hotels negligence not to take proper actions on pest control. Because of this I made sure all my items were ziplocked. Luggage remained zipped at all times. All food was refrigerated or in large ziplock bags. These precautions were taken not to take any critters home. The sofa sleeper looked like something you’ll find in an alleyway. I paid for the sofa sleeper, however, it was never used to sleep. No way! But with 4 clean extra sheets placed on it was occasionally used to sit. The toilet could have been leveled & balanced. Housekeeping services wasn’t the best. The wooden floors were always dirty. Day one the floors were dirty. I love to be bare foot. Our feet were always dirty from the floors of actual dirt & minor trash. Toward the end of our stay I figured they were reusing the same dirty mop for all the units. I believe the mops were not being cleaned in between units. I would have been grateful for a swifter dry & wet to clean myself. I had to call them to clean more than once each time the floors would still be dirty. We didn’t have slippers. I actually like wooden floors over carpet. I needed to call for linen change and towel service often and those didn’t go well either. After 6pm, I’m guessing the office hours closes. I didn’t know this. The older male wouldn’t let me in for a service question. He stated “We close the office”. He stated “I don’t know anything about your room service request” “I am just here at night and do the bookkeeping”.

Disappointing
Traveller Type: family with young children
  : My room smell like paint. I had no mirror, just wires. Bed weren't comfortable at all. This is what a get for a last minute booking