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Sheraton Grand Chicago

301 East North Water Street, Chicago, IL 60611, United States

Book For Tonight From $257.0

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Sheraton Chicago

Sheraton Grand Chicago is situated in the heart of downtown Chicago, with beautiful panoramic views of the river and city skyline from many of its luxurious accommodations. Guests can make use of a fitness centre and business centre during their stay, offering convenience and comfort during their visit. Additionally, it's a mere 5-minute walk away from Michigan Avenue's upscale shopping district and nightlife venues, providing visitors with plenty to do while they're there. Each room features a mini-bar and breathtaking views of the city or river.

For those looking for some delicious food while they're in town, there are five restaurants and bars available at Sheraton Grand Chicago. The Chicago Burger Company offers up juicy burgers and refreshing cocktails, while Shula's Steak House serves up fresh seafood and steak each evening. Navy Pier and Millennium Park are both within a 10-minute walking distance from the hotel, allowing guests to explore these Attractions without needing to drive far away. Even the Museum of Contemporary Art Chicago is less than a mile away from Sheraton Grand Chicago! With so much to do nearby this hotel has something for everyone to enjoy!

Rooms Types

Traditional Double Room

Type: Double

Room Size: 27.87 m²

Bed: 1 double bed

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Traditional King Room

Type: Double

Room Size: 27.87 m²

Bed: 1 extra-large double bed

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Club Double Room with City View - High Floor

Type: Double

Room Size: 31.12 m²

Bed: 1 double bed

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Club King Room with City View - High Floor

Type: Double

Room Size: 31.12 m²

Bed: 1 extra-large double bed

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Deluxe Double Room with River View

Type: Double

Room Size: 30.84 m²

Bed: 2 double beds

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Highlights

Great food & dining

Front desk [24-hour]

Great for activities

Located in heart of Chicago

Excellent room comfort & quality

Grand Sheraton Chicago

Activities

✔ Bar Crawls
✔ Movie Nights
✔ Bike Tours
✔ Live Music/Performance
✔ Stand-up Comedy
✔ Walking Tours
✔ Tour Or Class About Local Culture

Business Facilities

✔ Business Center
✔ Meeting/Banquet Facilities
✔ Fax/Photocopying

Cleaning Services

✔ Ironing Service
✔ Shoeshine
✔ Dry Cleaning

Cleanliness & disinfection

✔ Use Of Cleaning Chemicals That Are Effective Against Coronavirus
✔ Guest Accommodation Disinfected Between Stays
✔ Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
✔ Property Cleaned By Professional Cleaning Companies
✔ Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay

Common Areas

✔ Terrace
✔ Sun Deck

Food & Drink

✔ Snack Bar
✔ Kids' Meals
✔ Packed Lunches
✔ Bar
✔ Kid-friendly Buffet
✔ Restaurant

Food & drink safety

✔ Food Can Be Delivered To Guest Accommodation
✔ All Plates, Cutlery, Glasses, And Other Tableware Sanitized
✔ Physical Distancing In Dining Areas

Front Desk Services

✔ Express Check-in/out
✔ Valet Parking
✔ Ticket Service
✔ Invoice Provided
✔ Concierge
✔ Currency Exchange
✔ 24-hour Front Desk
✔ Newspapers
✔ Baggage Storage

General

✔ Parking
✔ Pet Friendly
✔ Parking On Site

Miscellaneous

✔ Heating
✔ Facilities For Disabled Guests
✔ Smoke-free Property
✔ Air Conditioning
✔ Bridal Suite
✔ Elevator
✔ Non-smoking Rooms
✔ Family Rooms

Physical distancing

✔ Cashless Payment Available
✔ Mobile App For Room Service
✔ Contactless Check-in/out
✔ Physical Distancing Rules Followed
✔ Screens Or Physical Barriers Between Staff And Guests In Appropriate Areas

Pool and Spa

✔ Indoor Pool (year-round)
✔ Heated Pool
✔ Fitness Center
✔ Indoor Pool
✔ Swimming Pool
✔ Pool/Beach Towels

Safety & security

✔ Security Alarm
✔ CCTV In Common Areas
✔ Fire Extinguishers
✔ Safe
✔ 24-hour Security
✔ Smoke Alarms
✔ CCTV Outside Property

Safety features

✔ Shared Stationery (e.g. Printed Menus, Magazines, Pens, Paper) Removed
✔ First Aid Kits Available
✔ Staff Follow All Safety Protocols As Directed By Local Authorities
✔ Hand Sanitizer In Guest Accommodation And Common Areas

Services

✔ Internet
✔ WiFi
✔ Free WiFi

Shops

✔ Convenience Store On Site
✔ Gift Shop
✔ Shops (on Site)

Transportation

✔ Car Rental

Property Surroundings
301 East North Water Street, Chicago, IL 60611, United States

What's nearby

Restaurants & cafes

Top attractions

Closest Airports

Policies

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in public areas and is free of charge.

Parking

Public parking is possible on site (reservation is not possible) and costs USD 63 per day.

Pets

Pets are allowed. No extra charges.

Children and extra bed policy

Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In the event of an early departure, the property will charge you the full amount for your stay.
Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the method of payment used to make the reservation must be presented upon check-in. Contact hotel for details.

Guests must be at least 21 years of age to check-in.

Roll-away beds can only be accommodated in king rooms for a fee and must be booked in advance of the guest's stay. Please contact the hotel for more information.

Refrigerators may also be available on request for an additional fee.

A Daily Destination Fee of $20/night will be charged upon check in for all reservations which includes the following amenities:

• $20 Daily Hotel Food and Beverage Credit ($20 per day only, non-cumulative and will not carry
over)
• Local Chicago Popcorn (for up to 2 guests daily)
• Fitness Center Class (for up to 2 guests, hosted daily)
• Local Gift from Gift Shop Selection
• Premium in-room Wifi

Sheraton Grand Chicago FAQs

What is the check-in and check-out time of Sheraton Chicago? Guests may check-in from 16:00 onwards, and the check-out time of Sheraton Chicago is until 12:00

What are some popular tourist attractions surrounding Sheraton Hotel Chicago? Top attractions which are in close proximity to Sheraton Hotel Chicago include Amazing Chicago, Cityfront Plaza, Spa Di La Fronza Salon, Riverwalk, museum of Contemporary Art, mcCormick tribune Freedom museum, mercury the Skyline Cruiseline, Chicago tribune tower, magnificent mile, michigan Ave Bridge

What facilities/amenities are offered by Sheraton Grand Hotel Chicago? The guests staying at Sheraton Grand Hotel Chicago can enjoy Parking, Parking on site, Fitness center, Swimming pool.

Does Sheraton Chicago provide a free airport shuttle? No, the property doesn't provide an airport shuttle.

Does Sheraton Grand Hotel Chicago have an on-site parking facility? Yes, the guests may enjoy on-site parking staying at Sheraton Grand Chicago.

Does the Sheraton Chicago serve complimentary breakfast? No

Does Sheraton Hotel Chicago has a fitness center? Yes, the guests may find a well-equipped fitness center at Sheraton Hotel Chicago.

Is free car parking service provided at Sheraton Grand Hotel Chicago? Yes

Does the accommodation have a kitchen? No

Is Sheraton Hotel Chicago pet-friendly? Yes, the guests may bring their furry companions for FREE.

9.0

By: Rene

Wonderful

2024-07-30

Traveller Type: family with young children

1.0

By: Wojciech

Very Poor

2024-07-31

Traveller Type: with friends
: There is nothing to like about this hotel besides the location.
: This was my first time staying at Sheraton Grand Chicago Riverwalk and the entire experience was awful. I booked the Illinois Suite for three of my friends and I for one night, July 20-21. The only reason we choose that room was because it had two double beds, one queen pull out sofa and a kitchenette. When we arrived to the property we were greeted with not very friendly attitude from the front desk person. We knew our room probably wasn't ready yet since we arrived around 11am. The front desk person said that they are completely booked and we now have a room with one king bed, but he offered two rollaway beds. Which we were not happy with but we had no choice so we agreed to go with it. We left our bags since the room wasn't ready and went about our day. When we returned back to the hotel after receiving the text, our room was ready. When we checked in I told the front desk that I wanted to make sure that we have at least 3 beds in the room since that was what I booked, he said that most likely they can only bring one rollaway bed due to safety and that we only have one king in the room. We got to our room and it was regular king size bed room, not a suite. I went back to the front desk to address it that it was just a room not a suite and that we need extra beds since there was four of us staying there. I got a big attitude from a third person I was dealing with. I asked to speak to a manager, the person said that the manager wasn't there at the moment. He said that it's a suite we just need to open the joining room door to the living room area which requires another key that we never received. He said that he'll work and the extra beds. I've waited another hour... no beds were delivered. I called the service desk and asked for the beds again and extra bedding. The lady apologized and said she's gonna put it on rush.

7.9 Good

1110 Reviews