Chatham Bars Inn

Disappointing
Traveller Type: young couple
  : The hotel itself is beautiful, the location is fantastic, and the views are great.
  : Considering this hotel costs over $600 a night, is a 5 star hotel, and is rated by Forbes, it was incredibly underwhelming. I have stayed at many 5 star hotels, and I have never slept in a bed so uncomfortable. The mattress was lumpy and it caved in due to overuse. I wouldn't consider myself old, but my back ached both mornings I woke up in this hotel. Seeing how much they charge, they really should invest in new mattresses. Secondly, at check-in, the concierge told me that we have a "property view room." I had no expectations of what this meant because I didn't even remember what kind of room I booked. But since the concierge told me this, I went upstairs and opened the blinds to see the view. I literally laughed out loud because the "view" was the roof of part of the hotel and the rooftop HVAC units. The concierge just should not have said anything at all because this is laughable to be considered a "property view room."

Disappointing
Traveller Type: Traveling as Couple
  : The hotel itself is beautiful, the location is fantastic, and the views are great.
  : Considering this hotel costs over $600 a night, is a 5 star hotel, and is rated by Forbes, it was incredibly underwhelming. I have stayed at many 5 star hotels, and I have never slept in a bed so uncomfortable. The mattress was lumpy and it caved in due to overuse. I wouldn't consider myself old, but my back ached both mornings I woke up in this hotel. Seeing how much they charge, they really should invest in new mattresses. Secondly, at check-in, the concierge told me that we have a "property view room." I had no expectations of what this meant because I didn't even remember what kind of room I booked. But since the concierge told me this, I went upstairs and opened the blinds to see the view. I literally laughed out loud because the "view" was the roof of part of the hotel and the rooftop HVAC units. The concierge just should not have said anything at all because this is laughable to be considered a "property view room."

Fair
Traveller Type: family with young children
  : Extensive, by the sea
  : No personal outdoor space or balconySwimming pool too small for number of residentsInflexible service - had to make a fuss in order to get a spare duvetSofa bed in suite very uncomfortable Next to golf course with hedge strimmers and lawn mowers starting up at 5.30 am for each of the 5 mornings we were there

Very Good
Traveller Type: Traveling as Couple
  : Parking is not ideal

Very Good
Traveller Type: young couple
  : Parking is not ideal

Poor
Traveller Type: Traveling as Couple
  : Clean Room
  : Sea shell parking was all over our floor

Poor
Traveller Type: young couple
  : Clean Room
  : Sea shell parking was all over our floor