Hyatt House Charlotte Rea Farms

Very Poor
Traveller Type: family with young children
  : We arrived on Thursday evening we went out for a few hours came back cooked as we were cleaning up we noticed ants all over the kitchen. One of the ladies brought us up some towels and she saw the ants so she moved us to another room.. It was already like 10:30 at night We went to go to bed and there are dead bugs in the beds so we went downstairs And told the people at the front desk ask for clean bedding she said OK 30 minutes later no betting so we went bad downstairs and she says I didn't know you meant today.. So we are at 12 o'clock at night making our own beds instead of putting us in another room we went down and talked to the manager the following day and he said the only thing I can do for you is Give you a 1/2 a night free that's all he said and then he turned around and walked away when even let us talk needless to say no I will never come back to that hotel again. I thought it was gonna be a great day for me and my daughter who haven't had mother daughter time in a long time but yet it was ruinedfor
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