Quality Inn at Collins Road - Cedar Rapids

Very Poor
Traveller Type: Business Traveler

Pleasant
Traveller Type: family with young children
  : Daytime staff was super! Bed was very comfortable!
  : The staff at night was curt and inattentive. She wasn’t welcoming at all. Bathroom floor needed better cleaning. Breakfast wasn’t very good.

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : Beds were VERY comfortable! Only needed a one night stay...

Very Poor
Traveller Type: family with young children
  : nothing at all! room smelled and was dusty and blankets and stains and sheets were dirty!
  : room smelled and was dusty and blankets and stains and sheets were dirty!

Poor
Traveller Type: young couple
  : Room had many issues. First off I opened the mini fridge to use it and there was food leftover from the last occupant. I called the front desk and their solution was for me to throw it away and they would come and clean the fridge. I was on the second floor and there was no screen in the windows you could just open it and hop right out if wanted to The would turn on but no matter what you did you had no volume after it being on for about 3 minutes the sound would just turn off and disappear.The staff at the front desk said she didnt have time to look at it, her solution was for me to use closed captioning. The bathroom had mold all over the shower curtain to the point my wife refused to use the restroom there even. Decided after all this to just read my book and went to turn on the lamp, and surprise it didn't have any light bulbs in it. After again walking down to front desk and getting a light bulb the lamp would only work if you proped it partly on a book at an angle because it had a short in the power cord. LOL and lastly when I checked in I used my credit card but on top of this they also wanted 100 dollar deposit which I was told would be returned in the morning at checkout. So I used my debit card and gave them the 100 dollar deposit and the next day when I checked out was told that they would refund my 100 dollars back to my debit card in 7 to 10 business days. I asked why they would tell me that I would get it back in the morning if it would take that long to get it back and the desk clerk said to "deal with it and if I don't like it don't stay there." Trust me that's not an issue as I will never be using that hotels accommodation again. Oh and FYI the money was put back on my debit card 13 days later. So folks if you want to pay premium price for a room thats not worth bargain price plus have another 100 dollars just floating around for almost 2 weeks this place is the place for you.

Fair
Traveller Type: young couple
  : The price and location
  : Huge building next door. Dated

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : NOTHING! BUGS!!! That place is infested with bedbugs, roaches, spiders, you name it!!! Don't you read your own reviews! We did not stay there. I have contacted our credit card company and will also be contacting the Ia Dept of Health. When I called this dump, the guy on other end laughed when I said I want a refund and again when I tried to tell him about the bugs. He then stated, "good luck lady" and hung up. Good thing I was not standing in front of that jerk because he would have seen me up close and personal. Absolutely disgusting.
  : See above