Saint Tropez

Wonderful
Traveller Type: Traveling as Couple
  : Combinations of the decor not appropriate

Good
Traveller Type: Family with Young Children
  : Good location
  : Dealing with this owner was a major headache. I got to PR at 4pm and I still didnt have a code to enter the apartment. I had to call the owner that morning. Hes very disorganized and thought I was arriving the next day. He said he was going to check his account to make sure he had my full payment. When I got to PR I get a text from him saying he hadnt received half of my payment. It was sent as he requested in his message by Zelle to his email like 6 weeks prior as the deposit for the property. I had to send him a screen shot of my bank account showing the payment had been sent and he finally provided me with the code to enter the apartment. I had to call my bank the next morning to have them check on that payment. They gave me the bank to which the payment had been sent. I notified the owner who finally found it in that account. I guess he forgot he had two accounts at two different banks to which the payment could go. For the $200 damage deposit, I checked out on October 5 and received the deposit back on October 16 and that was after texting him and sending a message through Booking.com and calling Booking.com to complain the deposit had not been received within the 7 days the owner promises you get your damage deposit back. This owner is not very timely in responding to messages or textsand is very disorganized in managing this property. I will never again reserve any property where payment has to be sent to an owner directly and not to the company.