Hilton Garden Inn Carlsbad Beach

Very Poor
Traveller Type: solo traveller
  : There is nothing to like unless you expect the same amenities as a comfort Inn at a Hilton price
  : 1) I booked with booking.com and paid taxes and fees. I get to the hotel and they charge me almost $400.00 in additional taxes and fees for a two night stay. Needless to say, I was upset.2) The sink was clogged, and the shower would not work without assistance from the maid.3) I expected to have cocktails by the pool. The bar does not open until 4pm each day. Also, lots of kids4) There is no beach access across the street. You need to walk over a 1 1/2 miles to get access to the beach 5) The pool towels they provide are small and very thin. Same quality as a motel 6 6) Pool area is much smaller than the photos appear

Very Good
Traveller Type: solo traveller
  : The music entertainment in the bar area was wonderful!
  : Pool area was much smaller than appeared in website. There wasn’t any services with in walking distance.

Very Poor
Traveller Type: family with young children
  : This property is located in a great spot. Across the ocean. Beautiful! Staff and the front desk and restaurant were amazing. Very kind and friendly.
  : Rooms ate outdated. Our bathroom water smelled like sewage. Asked the front desk and they couldn’t do anything about it. We used bottled water to brash our teeth. Our balcony screen door came off the time tried to open.

Fair
Traveller Type: review category business travellers
  : Location
  : Service

Very Good
Traveller Type: family with young children
  : It’s good, clean and convenient
  : Location

Poor
Traveller Type: family with young children
  : No breakfast. Beach view was nice. Fire places were nice.
  : Hotel smelled like smoke. My refrigerator was broken. The sink was clogged. I had to pay for parking as not including hotel stay. I had to walk over to the lobby to check off wet towels or I would get charged. Also I paid for partial view of the beach with no balcony as it was an illusion from my room. Also no tea in room just coffee machine . Really disappointed

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : Clean enough
  : It’s absolutely overpriced. $400 for the one night, first floor, pool view?? $22 for parking? Barely warm scrambled eggs and bacon on breakfast for which you have to pay extra when booking the room or pay after double. No juice. You have to ask utensils from waitresses and they will ask you for tips. “Hot water” for tea is just a warm so you get dark warm drink with bag in a cup. Unbelievably long check in. The pool is a small puddle. Doesn’t look like on a website. Black sand on the ocean and you have to walk along a highway to see that for 15 minutes. I saw a lot of different hotels and each of them had better breakfast for twice less money.