Super 8 by Wyndham Blackwell

Poor
Traveller Type: solo traveller
  : Nothing
  : Everything! Dog barking next door. Key card not working, I am old and had been driving for a long time only to be put in an upstairs filthy room with a dog barking when anyone walked down the hall

Very Poor
Traveller Type: young couple
  : Nothing
  : Filthy rooms complete with bed bugs

Very Poor
Traveller Type: review category business travellers
  : Nothing
  : They charged my card another fee again. Then they tell you they tell you they’ll give you credit to stay more days.

Very Poor
Traveller Type: review category business travellers
  : Nothing
  : They charged an extra week without my consent to my card on file

Poor
Traveller Type: review category business travellers
  : Staff was nice.
  : Didn’t clean my room the whole week I was there. No breakfast. Whole hotel smells like a casino. Dirty shower curtains, microwave was a wreck.

Poor
Traveller Type: review category business travellers
  : It was near the airport which is where I needed to be that's about the best thing about it

Good
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : The front desk lady was nice and answered questions.The fact it was 12:30 am when we checked in, I was tickled she wasn't a grouchy person! Hence the stars review. I believe she must be the manager. She sent her coworker man to check a room for us to see if it was ready. He came back and said it was. We checked in fairly quickly and check out went fairly quickly too but should have since there were no additional charges or anything. This is where the kudos of good ends.
  : This experience has only solidified that I will now ALWAYS request to see the room 1st. Especially when there is a sign at the desk that says there are no refunds. I had booked a room online and just had to check in. Upon entry, all good in room 111. THEN as we put our stuff down and started pulling stuff out of our bags and looking around. I don't mind older aged hotels/rooms if they have been maintained and are clean. NEITHER of which were the case in this room. 1st check was the bathroom. I turned on both switches only to get a noisy fan that was hanging a couple inches from the ceiling where it should have been and a light over the shower. Also a hole in the sagging popcorn ceiling to release the obvious water damage through. YUCK! And creepy, is there anything up in that hole? 2 more occupants to our room were a nice sized spider and another bug. After "disposing" of them and rinsing the tub, I wasn't sure about showering in the tub. Just didn't feel clean enough to me. Looked over at the toilet and the lid and noticed at one point in it's life it had been overly wet and the "wood" had expended a little and paint had chipped and the toilet seat was chipped & worn. Again not feeling like it was real clean. Toilet paper was the VERY end of the roll with no toilet paper in site or in cabinets or closets and no tissues in the holder either. Low and behold, no towels, washcloths or extra pillow. We were really questioning taking a shower which had been our plan prior to seeing the state of the bathroom, the next morning. My sister looked over the night stand with the prop telephone on it and found the " alarm" clock and a sock!! The sock could actually be seen by just standing between the 2 beds. Sister freaks and then we start looking at the floor. At the foot of my bed, sticking out just a little from the bed skirt is the socks partner. I kicked it out into the open area and out of the way.

Disappointing
Traveller Type: review category business travellers
  : Location was great and so was the price.
  : Immediately there was a miscommunication that delayed me for an hour from my room, I was sent away. I picked this hotel due to check in time as I had to get some sleep prior to a night shift I was in town to work for. My wife reached out to ask why I had been sent away when check in time clearly stated 2pm and she was told it never should have happened and my room was indeed ready. I go to the front desk again, this time at 3pm and the man insists this is a new rule and my room wasn’t ready when I tried to check in at 2. There was a bag of trash behind my bathroom door full of dirty pads that stunk. Room was not tended to like it should be. Stains on the sheets, and gross stuff on the walls. Needs a thorough deep cleaning.I needed washcloths and when I asked, it took 5 hours to receive them.People were yelling in the halls during the middle of the night. It’s clear the one staff member didn’t enjoy his job. I can overlook the miscommunication, it happens and the person my wife spoke to was kind and apologetic. But there seems to be a clear disconnect between management and employees.

Very Poor
Traveller Type: family with young children
  : Nothing the air conditions don't work they over charge from what you guys had posted
  : air conditions don't work they over charge from what you guys had posted they refuse refunded and the rooms do not look like the pictures I will be getting ahold of a lawyer