Hermosa Hotel

Poor
Traveller Type: young couple
  : There was no breakfast, and we loved Catalina Island! It was fantastic.
  : The hotel room was a dump. Worst hotel I've ever stayed in. The mattress had to be 30 years old and the shower wasn't big enough for a child to fit in

Very Poor
Traveller Type: young couple
  : Nothing. The check in lady was friendly.
  : We booked the queen room. There was a small window but it was high up in the wall so you couldn’t see out or let much light in. The room is tiny its about half the size of a basic hotel room anywhere else. Floor was really dirty. I wore white socks which was a mistake. Bath towels are tiny. It was like a closet converted to a bedroom. Dark room, loud upstairs. We asked for extra towels for the second day. They didn’t have any clean towels so they gave us beach towels. I referred to it as a hostel and my husband called it a dorm. Don’t make the Hermosa inn mistake like we did. It’s a great location. We typically stay at the Catalina island inn but saw this deal on booking.com and went for it. Such a mistake. We seriously considered just leaving the room and getting a room somewhere else. I’m disappointed with booking.com because this is not what we thought we were getting based on pictures.

Wonderful
Traveller Type: review category business travellers

Disappointing
Traveller Type: family with young children
  : Nothing
  : Clean

Pleasant
Traveller Type: family with young children
  : It was the cheapest hotel on the island
  : You can tell why it's the cheapest hotel on the island. Severe lack of maintenance. Dirty. I didn't want to turn on the ceiling fan because of all the dust caked on the blades. There was a giant stain on the bedspread.

Good
Traveller Type: family with young children
  : It was a cute cottage house. It had A/C unit and fan.
  : The place was very small. Bathroom was tiny.

Fair
Traveller Type: young couple
  : Location
  : Cleanliness

Good
Traveller Type: young couple

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : We liked that it had the island feel to it. Storing our luggage before the smooth check in was great. Staff was excellent and very friendly.
  : Only drawbacks were that the room was too hot, window frames were with very hard dry paint, unable to open windows to let fresh air in. AC cooler was in room but unable to connect by window due to no power outlet, window did not open to place vent tube out the wimdow. We tried warming up soup cups in the room's microwave but power went off in the entire room. It was great they attended to some of our needs promptly but we felt bad calling front desk repeatedly.